[So Cal Kramer]

ok, my internet access was turned off and my computer put on quarentine by my internet provider. during the time i was supposed to update my anti-virus software (which is norton), i had to install a math program for my math class. one of the requirements was to turn off my anti-virus software to install the math program. now i can't turn my anti-virus (norton) back on becuase it says that my active x/security settings won't allow the page to display correctly. i've been messing around with the active x controls but nothing seems to help, granted i don't even know how active x works. i'm without internet at home, please help!

Edited by So Cal Kramer, 15 April 2005 - 09:00 PM.

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IN IE, go to TOOLS > INTERNET OPTIONS< and change the Security and Privacy settings to default

[gerryf]

IN IE, go to TOOLS > INTERNET OPTIONS< and change the Security and Privacy settings to default

[So Cal Kramer]

i've already tried resetting active x controls to defualt. nothing happens. i still get the same message.

[gerryf]

in addition to the AV program, do you have any internet security programs running

[So Cal Kramer]

no other internet security progams running on my computer that i know of. the only other security thing i have is called ad-ware.

[splintax]

I suggest that you fully uninstall Norton, and if you want to reinstall it. Although I personally don't recommend it since I don't like that program.

If you're looking for another (free!) anti-virus program, try Avast anti-virus, it's been very reliable for me. Once you've done this, run a full virus scan to check for viruses, and find the problem - your ISP won't quarantine you for no reason.

[So Cal Kramer]

thanks, i'll try and unistall norton. what do you think about mcafee?

[So Cal Kramer]

ok so i uninstalled Norton and then i tired to reinstall it but the reinstallation didn't work. now i'm online right now trying to find some other ani-virus software to order since this is a public computer...

[gerryf]

he mentioned avast, and avg is another freebie.

The bigger question is why norton did not reinstall? Error message?

[So Cal Kramer]

i can't download anything on the computers that i log onto because the comupters arn't mine. and they don't have cd burners co i can't download the anti-virus programs to a cd.

the reinstallation of norton didn't work because it wouldn't finish downloading from the cd on my computer. it just stops and says "error 110". then i took the cd out and it had what looked to be the remains of a sticker substance on the back...i'm just finishing cleaning it now...