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Dell XPS 400 wants password on boot


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#1
clarky23

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trying to fix friend's computer. She uninstalled McAfee all files in the add/remove from Windows XP and rebooted.

Now computer will show dell logo bootup screen, then goes to following

Dell DXP051 Series
BIOS version A03
www.dell.com

Drive 1 not found: Serial ATA, SATA-1
Drive 2 not found: Serial ATA, SATA-2
Drive 3 not found: Serial ATA, SATA-3
Drive 5 not found: parallel ata

Type the system password and press <enter>
enter password:


now when you get the F2 (setup)key, it just beeps and goes to the above screen
when you get the F12 key, it just beeps and goes to the above screen

would dell put a default password in the bios, or did McAfee write something into the Bios/motherboard.

Any help will be greatly appreciated.
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#2
Titan8990

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Typically there is no default password. You should just hit enter, leaving the password blank. Otherwise she can contact Dell about the issue.
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#3
Neil Jones

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This looks like a system password and is unrelated to any software issues, therefore uninstalling McAfee will have had no effect.
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#4
clarky23

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Is there any software or other way, maybe through a Linux boot disk to get the system password?
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#5
Titan8990

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We can't help you bypass a password. I'm sure a moderator will drop in with a more detailed explanation.
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