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Windows Update Problem


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#1
Ascadia

Ascadia

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This error occurred when I tried to install an update for Conexant - Sound - Conexant High Definition Audio.
It says that the update failed to install, and now my audio doesn't work. I have tried searching Window's database, and looking online, and so far the only method I have found that has worked is to use system restore back, but that would cause me to lose a lot of my data, and I was wondering if there was anything else I could do?
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#2
Jacee

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See if you can 'roll back' the driver or do a system restore to the date just before you downloaded that update.
Don't update drivers with Windows Update...only use the manufacture's updates (if there are any)

Look at this Google page to see if you can find any information on your drivers:
http://www.google.co...G=Google Search
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#3
Ascadia

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It doesn't give me to option to roll back to driver. I'll try a system restore and see what happens. Thanks for the input.
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#4
Jacee

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Ascadia, try this first....
right click on the volume control icon in the task tray > click on 'Playback Devices. On the Playback tab the speakers may have a red X...click on the speaker icon. Now click on 'properties'....down at the bottom click on 'Device Usage' and enable if disabled.
Click on the Advanced tab , then click 'test' and see if you have sound now...
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#5
Ascadia

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hhhmm....when I go there, it says that there aren't any audio devices installed.
Also, my system restore seems to have not worked either...
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