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No Control Panel, Cant /Delete Anything! HELP!


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#1
Arya A.

Arya A.

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Hey everyone this is my first time on this site

i came on here to find out why i dont have a control panel. I go to start, and dont see a control panel.

When i try to delete a application or old software it says go to ADD or Remove products then i click on that and it gives me an error message

it says: This operation has been cancelled due to restrictions in effect on this computer. Please consult your system administrator.


I dont know why im gettin this error message but i need to download many applications and if i have too i guess ill take it to Geek Squad at Best Buy but first i wanted to see if anyone else could help me.


Ill Try anything Please HELP!
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#2
1101doc

1101doc

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You are almost certainly a victim of malware. Please follow the instructions here:
http://www.geekstogo...-Log-t2852.html

When complete post a HiJackThis log here:
http://www.geekstogo...o-Here-f37.html

You will be assisted by a trained malware removal specialist. After your helper gives you a clean bill of health, post back here if any problems remain and we will get them sorted out.

Please be patient. The malware forum is very busy. If you have not received an answer after 3 days, then post a topic referring to your log here:
http://www.geekstogo...-Room-f100.html

Good luck and happy hunting.
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#3
Titan8990

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If you take it to the Geek Squad it will cost around $100. There is a good chance they would just reinstall Windows. I don't recommend taking your computer there.

Edited by Titan8990, 04 October 2007 - 03:26 AM.

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