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cant access control panel


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#1
itryed2

itryed2

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i went online with no firewall.when i remembered to turn it on,it was to late.norton found 42 trojans and was able to delette them.now i cant access control panel,i cant update windows are microsoft and i cant access program access and default.my computers running very slow.please help me.thanks for ur time.
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#2
Major Payne

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No one program can find and take care of all malware that may infect your computer. Please go to the Malware section of this forum and follow the instructions at the top. Especially the Click Here link. That will give you several steps that will help you clean up most of all problems by yourself. If at the end of the cleanup process you are still having difficulty, and you may not be, then post a hijackthis log in THAT forum.

Please be patient as the "Malware Forum" is a very busy place and a two or three day wait is not unusual.

If you are still having problems after getting a clean bill of health from the Malware Section, please return to this thread. Please do not post a HiJackThis log in this thread unless asked to do so and then only as an attachment. To attach log, when requested, either change the .log extension to .txt, or put the log into a compressed (zipped) folder.

Please post back if your problem has been solved.

Ron
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#3
itryed2

itryed2

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ok,i downloaded avg did a system resore,downloaded a regestry cleaner,used super anti spyware,found a few viruses,my control panel is back and i could update windows and microsoft.computer seems to b working great.theres programs missing and programs not fully installed and are delletted,but not to worried about them over time i will uninstall them.i have no more error messenges comeing up.hopefully every things fine,if theres any thing eles u suggess please notify me,thanks greatly for ur help,its realy appreciated
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#4
Major Payne

Major Payne

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Glad you got your problem solved. Would have still been advisable to let the Malware Experts look at your HiJackThis log in the malware section because no one anti-virus program can catch all the viruses and malware out there. If you feel comfortable with continuing as is, then no problem. Thank you for using GTG.

Ron
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