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Cannot install hardware - Access is denied


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#1
bryan84

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I recently downloaded the hardware update from Windows Update for my laptop and it failed to install this (screenshot) and I keep on getting that error when i boot the laptop.

I even tried to get into safe mode, Admin account but still won't work. What can I do?

Windows XP Pro

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#2
d_may

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:) services missing (Not set to Automatic)

Bryan 84,

It sounds as if you do not have service set to automatic. The first thing that comes to mind is plug and play (services.exe)
It sounds as if you are installing a mouse or keyboard of some kind. It is best to use the updates, if any from the manufacturer
than microsoft updates. Check with the manufaturers web site for the latest updates to your hardware.
To check to see which services are set to automatic, manual or disabled is to do the following:
type services.msc in the Run box. Do not use msconfig to disable services! I use the following web site to configure my services:
http://www.blackviper.com
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#3
bryan84

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Hi.

Thanks for your reply.

I even downloaded the official driver from the website but I still failed to install because of this Access is Denied problem. After googleing this, i notice quite a number also have the same problem with this permission thing. But I have yet to find a solution for it.
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#4
Johanna

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Does the touchpad work?
Is this a Vista or XP system? (this is the XP forum)
Johanna
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#5
bryan84

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It was for my XP laptop. But never mind.

I have now decided to format after all.

Thanks.
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