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I followed Steps #1,3,4,&5 of your required steps before posting this log. Step #2 (Trend Housecall online virus scan) kept stopping halfway through when a new webpage kept popping up. I currently have Norton Antivirus Corporate edition w/virus definition file version:4/6/2005 rev. 8. Numerous scans found nothing.

Following is my HJT log. Any and all help would be greatly appreciated.


Logfile of HijackThis v1.99.1
Scan saved at 8:58:33 AM, on 4/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\mrj.GLASTIC\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0287/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {4E9843D6-B850-410C-A2AC-02122CB1AB4C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4E9843D6-B850-410C-A2AC-02122CB1AB4C} - (no file) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1113655658130
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = mydomain.com
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exe
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    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome MJ8756 to Geeks to Go!

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

We need to make sure all hidden files are showing so please:* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Open HijackThis
Go to ‘config’
Go to ‘misc tools’
Press the button ‘open uninstall manager’
In the list find:
Security IGuard
Virtual Maid
Search Maid
Press ‘delete this item’.
Press ‘back’


Go to ‘config’
Go to ‘misc tools’
Press ‘open process manager’
Select the process, press ‘kill process’ (and repeat this if necessary):

Press 'back' and 'scan'.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O9 - Extra button: Microsoft AntiSpyware helper - {4E9843D6-B850-410C-A2AC-02122CB1AB4C} - (no file) (HKCU)

O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4E9843D6-B850-410C-A2AC-02122CB1AB4C} - (no file) (HKCU)

Click on Fix Checked when finished and exit HijackThis.


Download Pocket Killbox.
Unzip the files to a folder like c:\killbox\

Run Killbox (doubleclick Killbox.exe).

Click the radio button that says Delete a file on reboot.
In the field labeled Full Path of File to Delete enter the file paths listed in the box below ONE AT A TIME (EXACTLY as it appears, please double check to make sure! I would just copy each file path and paste it in the field). MAKE SURE TO ENTER ALL FILE PATHS!
After each one, click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot to safe mode.
(While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.)

If you recieve an error message "PendingRenameOperation...." and your computer doesn't restart, please restart it manually.


Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files <-WILL be there!
C:\Program Files\Security Iguard

Reboot into normal mode.


* Download and install Registrar Lite.
* Double click the purple Registrar Lite icon on your desktop.
* Copy the line in the box below and paste it into the "Address" field (located at the top) of the program:
* Click the "Go" button.
* It will take you into the "Policies" folder.
* Locate the "System" folder (in the right panel)
* If found, right-click on the System folder and go to Delete
* Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.


Download Hoster
Unzip it to a convenient place and open the program.
Choose "Restore Original Hosts" and press "OK".
Close the program.


Download: deldomains.
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.


There may also be a number of icons in the system folder that don't belong. Here are some examples:



Download CleanUp!.
If the link doesn´t work, download it from here.

Find and doubleclick the file cleanup312.exe.

Go to option
Select ‘custom’
Put a check to:* Prefetch
* Temp
* All users.
Press 'cleanup!'

Once it's done, log off and log on again. This will remove files that were in use during the scan.


Please do an online scan, 2 would be better,

Trend Micro Housecall
Panda online scan

Make sure that you choose "fix" or "clean".

Save the results from the scan!


Post back here in this topic using the button ‘add reply’.
Post the results from the AV scan and a fresh log using HijackThis.

As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original post and still need assistance, please send me a PM.

Edited by g2i2r4, 06 May 2005 - 11:45 AM.

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