[edge1334]

I keep getting this DrWatson Postmortem Debugger error every time i try to open up anything from my start menu. my pics, my music, my docs, control panel. I have run through all of the steps before the HiJackThis with no luck. I have attached the log. Thanks for your help.

Logfile of HijackThis v1.99.1
Scan saved at 4:10:20 PM, on 4/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\mswd.exe
C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
C:\SIERRA\CardStudio\PLNRnote.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\WINDOWS\system32\crps32.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {A8EF23E4-0F97-365E-69B4-3E94A492B317} - C:\WINDOWS\system32\javaxb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [mswd.exe] C:\WINDOWS\system32\mswd.exe
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: Quicken 2002 New User Edition.lnk = C:\Program Files\QUICKENW\QW.EXE
O4 - Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Crafts\AGremind.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: All-Star Football Challenge by pogo - http://allstarfb2.po...2-ob-assets.cab
O16 - DPF: Animal Ark by pogo - http://playweb06.pog...l-ob-assets.cab
O16 - DPF: Armored Attack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Chess by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://game5.pogo.co...o-ob-assets.cab
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Hearts by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.co...l-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Jokers Wild Poker by pogo - http://game1.pogo.co...d-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game6.pogo.co...s-ob-assets.cab
O16 - DPF: NASCAR Web Racing by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game5.pogo.co...l-ob-assets.cab
O16 - DPF: Pebble Beach Golf by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://game4.pogo.co...r-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Quick Shot by pogo - http://game4.pogo.co...t-ob-assets.cab
O16 - DPF: Ricochet by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.co...z-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Tank Hunter by pogo - http://playweb19.pog...k-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: The Sims Pinball by pogo - http://game4.pogo.co...l-ob-assets.cab
O16 - DPF: Top Down Baseball Challenge by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.co...1-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.c...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game5.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play05.pogo.c...aploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crps32.exe" /s (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Edited by edge1334, 16 April 2005 - 02:14 PM.

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Edited by pomp86, 28 April 2005 - 05:05 AM.

[tripplite]

If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

Edited by pomp86, 28 April 2005 - 05:05 AM.

[pomp]

edge1334,

Are you still having problems? If so, please post a new log. Thanks.

[edge1334]

pomp86,

I'm still having the same problem. Her e is a new HiJackThis log. Thanks for the help.

Logfile of HijackThis v1.99.1
Scan saved at 11:48:25 PM, on 4/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\crps32.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {A8EF23E4-0F97-365E-69B4-3E94A492B317} - C:\WINDOWS\system32\javaxb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [mswd.exe] C:\WINDOWS\system32\mswd.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: Quicken 2002 New User Edition.lnk = C:\Program Files\QUICKENW\QW.EXE
O4 - Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Crafts\AGremind.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Aces Up! by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: All-Star Football Challenge by pogo - http://allstarfb2.po...2-ob-assets.cab
O16 - DPF: Animal Ark by pogo - http://playweb06.pog...l-ob-assets.cab
O16 - DPF: Armored Attack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Chess by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://game5.pogo.co...o-ob-assets.cab
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Hearts by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.co...l-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Jokers Wild Poker by pogo - http://game1.pogo.co...d-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game6.pogo.co...s-ob-assets.cab
O16 - DPF: NASCAR Web Racing by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game5.pogo.co...l-ob-assets.cab
O16 - DPF: Pebble Beach Golf by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://game4.pogo.co...r-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Quick Shot by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Ricochet by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.co...z-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Tank Hunter by pogo - http://playweb19.pog...k-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: The Sims Pinball by pogo - http://game4.pogo.co...l-ob-assets.cab
O16 - DPF: Top Down Baseball Challenge by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.co...1-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.c...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game5.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play05.pogo.c...aploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crps32.exe" /s (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

[pomp]

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop.
cwsserviceremove.reg


Download CW-Shredder at the link below:
http://cwshredder.ne.../CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

Workstation NetLogon Service


When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!


3. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\hwspx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {A8EF23E4-0F97-365E-69B4-3E94A492B317} - C:\WINDOWS\system32\javaxb.dll
O4 - HKLM\..\Run: [mswd.exe] C:\WINDOWS\system32\mswd.exe
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crps32.exe" /s (file missing)


4. Delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

C:\WINDOWS\system32\crps32.exe << This file
C:\WINDOWS\system32\mswd.exe << This file
C:\WINDOWS\system32\javaxb.dll << This file
C:\WINDOWS\system32\hwspx.dll << This file



5. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

6. Scan with AdAware and let it remove any bad files found.

7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

8. Double click on the cwsserviceremove and when asked to merge say yes.

9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

10. Reboot into normal mode.

11. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.


then reboot and post a fresh Hijack This log to see how we did.

Edited by pomp86, 29 April 2005 - 05:07 AM.

[edge1334]

I went through the steps, below is the AboutBlaster Log, and new HighJackThis log.
I am still getting the Dr.Watson Postmortem error. I ran throught the steps a second time to make sure, but I still have the same issue. Hopefully these logs will help. Thanks Edge1334

Scanned at: 12:11:36 AM on: 4/30/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 25


Removed Data Streams:
C:\WINDOWS\cmuninstall.bat:cgunp
C:\WINDOWS\control.ini:bwqna
C:\WINDOWS\crpj32.dll:ldbzf
C:\WINDOWS\ippx.dll:frrqr
C:\WINDOWS\mfcww.dll:ydrdh
C:\WINDOWS\msdf32.dll:rekib
C:\WINDOWS\msdf32.dll:rekib
C:\WINDOWS\QFN.ini:uzdtl
C:\WINDOWS\QTW.INI:gmihz
C:\WINDOWS\Rhododendron.bmp:rntsv
C:\WINDOWS\TASKMAN(10).EXE:pzerk
C:\WINDOWS\TASKMAN(11).EXE:pzerk
C:\WINDOWS\TASKMAN(12).EXE:pzerk
C:\WINDOWS\TASKMAN(13).EXE:pzerk
C:\WINDOWS\TASKMAN(14).EXE:pzerk
C:\WINDOWS\TASKMAN(15).EXE:pzerk
C:\WINDOWS\TASKMAN(16).EXE:pzerk
C:\WINDOWS\TASKMAN(17).EXE:pzerk
C:\WINDOWS\TASKMAN(18).EXE:pzerk
C:\WINDOWS\TASKMAN(19).EXE:pzerk
C:\WINDOWS\TASKMAN(2).EXE:pzerk
C:\WINDOWS\TASKMAN(20).EXE:pzerk
C:\WINDOWS\TASKMAN(21).EXE:pzerk
C:\WINDOWS\TASKMAN(22).EXE:pzerk
C:\WINDOWS\TASKMAN(23).EXE:pzerk
C:\WINDOWS\TASKMAN(24).EXE:pzerk
C:\WINDOWS\TASKMAN(29).EXE:pzerk
C:\WINDOWS\TASKMAN(3).EXE:pzerk
C:\WINDOWS\TASKMAN(4).EXE:pzerk
C:\WINDOWS\TASKMAN(5).EXE:pzerk
C:\WINDOWS\TASKMAN(6).EXE:pzerk
C:\WINDOWS\TASKMAN(7).EXE:pzerk
C:\WINDOWS\TASKMAN(8).EXE:pzerk
C:\WINDOWS\TASKMAN(9).EXE:pzerk
C:\WINDOWS\UniFish3.exe:emvpm
C:\WINDOWS\Unwash5.exe:metha
C:\WINDOWS\UNWISE.EXE:slsml
C:\WINDOWS\vmmreg32.dll:epkog
C:\WINDOWS\wininit.ini:hrfmx
C:\WINDOWS\WinPoET_PreInstallation.txt:srqrz


Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 25


Removed Data Streams:
C:\WINDOWS\cmuninstall.bat:cgunp
C:\WINDOWS\control.ini:bwqna
C:\WINDOWS\crpj32.dll:ldbzf
C:\WINDOWS\ippx.dll:frrqr
C:\WINDOWS\mfcww.dll:ydrdh
C:\WINDOWS\msdf32.dll:rekib
C:\WINDOWS\msdf32.dll:rekib
C:\WINDOWS\QFN.ini:uzdtl
C:\WINDOWS\QTW.INI:gmihz
C:\WINDOWS\Rhododendron.bmp:rntsv
C:\WINDOWS\TASKMAN(10).EXE:pzerk
C:\WINDOWS\TASKMAN(11).EXE:pzerk
C:\WINDOWS\TASKMAN(12).EXE:pzerk
C:\WINDOWS\TASKMAN(13).EXE:pzerk
C:\WINDOWS\TASKMAN(14).EXE:pzerk
C:\WINDOWS\TASKMAN(15).EXE:pzerk
C:\WINDOWS\TASKMAN(16).EXE:pzerk
C:\WINDOWS\TASKMAN(17).EXE:pzerk
C:\WINDOWS\TASKMAN(18).EXE:pzerk
C:\WINDOWS\TASKMAN(19).EXE:pzerk
C:\WINDOWS\TASKMAN(2).EXE:pzerk
C:\WINDOWS\TASKMAN(20).EXE:pzerk
C:\WINDOWS\TASKMAN(21).EXE:pzerk
C:\WINDOWS\TASKMAN(22).EXE:pzerk
C:\WINDOWS\TASKMAN(23).EXE:pzerk
C:\WINDOWS\TASKMAN(24).EXE:pzerk
C:\WINDOWS\TASKMAN(29).EXE:pzerk
C:\WINDOWS\TASKMAN(3).EXE:pzerk
C:\WINDOWS\TASKMAN(4).EXE:pzerk
C:\WINDOWS\TASKMAN(5).EXE:pzerk
C:\WINDOWS\TASKMAN(6).EXE:pzerk
C:\WINDOWS\TASKMAN(7).EXE:pzerk
C:\WINDOWS\TASKMAN(8).EXE:pzerk
C:\WINDOWS\TASKMAN(9).EXE:pzerk
C:\WINDOWS\UniFish3.exe:emvpm
C:\WINDOWS\Unwash5.exe:metha
C:\WINDOWS\UNWISE.EXE:slsml
C:\WINDOWS\vmmreg32.dll:epkog
C:\WINDOWS\wininit.ini:hrfmx
C:\WINDOWS\WinPoET_PreInstallation.txt:srqrz


Attempted Clean Of Temp folder.
Pages Reset... Done!

Logfile of HijackThis v1.99.1
Scan saved at 9:24:12 AM, on 4/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CCleaner\ccleaner.exe
C:\SIERRA\CardStudio\PLNRnote.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {54625A3D-4D89-AADF-4CB6-9B33C5B983F4} - C:\WINDOWS\system32\javaps.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: Quicken 2002 New User Edition.lnk = C:\Program Files\QUICKENW\QW.EXE
O4 - Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Crafts\AGremind.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Aces Up! by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: All-Star Football Challenge by pogo - http://allstarfb2.po...2-ob-assets.cab
O16 - DPF: Animal Ark by pogo - http://playweb06.pog...l-ob-assets.cab
O16 - DPF: Armored Attack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Chess by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://game5.pogo.co...o-ob-assets.cab
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Hearts by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.co...l-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Jokers Wild Poker by pogo - http://game1.pogo.co...d-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game6.pogo.co...s-ob-assets.cab
O16 - DPF: NASCAR Web Racing by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game5.pogo.co...l-ob-assets.cab
O16 - DPF: Pebble Beach Golf by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://game4.pogo.co...r-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Quick Shot by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Ricochet by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.co...z-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Tank Hunter by pogo - http://playweb19.pog...k-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: The Sims Pinball by pogo - http://game4.pogo.co...l-ob-assets.cab
O16 - DPF: Top Down Baseball Challenge by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.co...1-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.c...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game5.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play05.pogo.c...aploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

[pomp]

Hello, k good job so far!

Boot your computer up into safe mode.

Have hijackthis just fix the following:

O2 - BHO: (no name) - {54625A3D-4D89-AADF-4CB6-9B33C5B983F4} - C:\WINDOWS\system32\javaps.dll


Find and delete if there:

C:\WINDOWS\system32\javaps.dll


Restart your computer into normal mode.

Post a new hijackthis log.

[edge1334]

This has fixed the problem. Here is the most recent HiJack log. Thanks for all of your help, you guys are the best! Thanks again!

Logfile of HijackThis v1.99.1
Scan saved at 3:41:37 PM, on 4/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
C:\SIERRA\CardStudio\PLNRnote.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Startup: Quicken 2002 New User Edition.lnk = C:\Program Files\QUICKENW\QW.EXE
O4 - Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Crafts\AGremind.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Aces Up! by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: All-Star Football Challenge by pogo - http://allstarfb2.po...2-ob-assets.cab
O16 - DPF: Animal Ark by pogo - http://playweb06.pog...l-ob-assets.cab
O16 - DPF: Armored Attack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Blackjack by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://game1.pogo.co...k-ob-assets.cab
O16 - DPF: Canasta by pogo - http://game1.pogo.co...a-ob-assets.cab
O16 - DPF: Checkers by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Chess by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://game5.pogo.co...o-ob-assets.cab
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Hearts by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.co...l-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Jokers Wild Poker by pogo - http://game1.pogo.co...d-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game6.pogo.co...s-ob-assets.cab
O16 - DPF: NASCAR Web Racing by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Payday FreeCell by pogo - http://game5.pogo.co...l-ob-assets.cab
O16 - DPF: Pebble Beach Golf by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://game4.pogo.co...r-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pinochle by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Quick Shot by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Ricochet by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.co...z-ob-assets.cab
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Tank Hunter by pogo - http://playweb19.pog...k-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: The Sims Pinball by pogo - http://game4.pogo.co...l-ob-assets.cab
O16 - DPF: Top Down Baseball Challenge by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.co...1-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.c...r-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game5.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.co...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play05.pogo.c...aploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

[pomp]

. There you go, Glad I could help you!!


Everything looks great --- your HijackThis log is completely clean.
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

IE-SPYAD
A tutorial on using IE-SPYAD to prevent spyware from ever installing on your computer may be found here

Keeping these programs up-to-date and running them regularly can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.o...oducts/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.
[OR]
I notice that you do not seem to be running antivirus software. This is somewhat suicidal in today's digital world. AVG makes an excellent free antivirus client; it may be downloaded here. Please make sure to run your antivirus software regularly, and to keep it up-to-date.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.