Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cannot reboot from DVDs


  • Please log in to reply

#1
hawthorn

hawthorn

    Member

  • Member
  • PipPipPip
  • 203 posts
Hi. Im writing this from a loan laptop. I have a HP pavillion 6000 just a year old. It didnt have any disks with it, so I made 3 DVD recovery disks. About 6 months ago I reformatted the hard drive, and rebooted from the disks, and all went well.

Then the network card failed and I had to send it back to HP in Wales. The replaced it, possibly put in a new motherboard ( I think) and all was well again.

recently I bought a new larger hard drive, and asked my nephew (who works in the shop where I bought it) to install it. It wont reboot and he got this message:

The PC recovery disks do not support this PC Model.

He took the hard disk back and indeed it was faulty. So tonight he arrived armed with TWO new hard disks! But we get the same message again.

What can have happened? When HP did the repair could they have changed something...???

help!

h
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Most likely HP have changed something internally so the recovery CD no longer recognises it as a valid machine.
You'll have to contact HP directly, or obtain a Windows CD for your version of Windows and reinstall Windows yourself. This way of course you will only have the Windows and not everything else that was pre-installed.
  • 0

#3
hawthorn

hawthorn

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 203 posts
I thought as much! Oh well, I got my nephew to simply install Windows from a CD. Yes ive lost media centre but never used it anyway.
Though there was some nice music included with it.

Lost a few other things as well but nothing I used much.

h
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP