Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

owner password and fatal error

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts
Resolved the first situation - this is a new one. Ok, this is frustrating. My computer won't let me in - it's locked and says I suddenly need a password, which I know I don't have. I left the line blank and hit enter and it says it's loading my personal settings, then I get a blank page with no icons or taskbar. So go to safe mode - same deal except I get a popup saying that some program must be shut down - screen is blank. Ok - I give up, so I go to do system restore. I get to PC Angel and before I even get a choice of which restore option I would like the screen goes blue with this message: stop c000021a fatal system error The Windows Logon Process System process terminated unexpectedly with a status of 0x00000080 (0x0000000 0x00000000). The system has been shut down. Please tell me what to do. I am a college student and that is the only computer I can do my online classes on since my other one is Vista and none of my accounting programs are compatible yet.
  • 0




    Tech Staff

  • Technician
  • 16,645 posts
Hi chelea_girl...

If you have access to a Windows XP installation cd, either your own or a friend's, of the same version that you have installed on your machine, try this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and will be asked for your product key. Follow the instructions carefully...print them out if you can. Note: This option is not always available on OEM Recovery Cd's

Once this repair has completed, you will have to download all Windows Updates again.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP