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trojan horse


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#1
jackbo1

jackbo1

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You guys helped me once before and I really appreciated it. My current problem is that last weekend my mcaffee protection expired and I decided to replace it with Norton Internet Security. Now I am getting a msg box that says I have a trojan horse virus and norton cant fix it and is denied access to the file. I also have webroot spyware but i guess that didnt catch it either. help??

Jack
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#2
coachwife6

coachwife6

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Welcome back jackbo1. :tazz:

You should know the drill by now:

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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