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URGENT: HOW TO REINSTALL SOUND DRIVES?


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#1
lizglass

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Hi fellow G2Gs!

I tried all the tricks in the troubleshooting books to make my microphone work again, but it is dead for the laptop. Not the mike (I tried several, and all work fine with my desktop), but I suspect that the sound drives are gone, corrupted, degraded, vanished... Or maybe it is the soundcard? or the port where I plug the mike?

Anyway, before sending the laptop to Dell for costly and lengthy repairs, I wanted to make sure that this is not some kind of software issue. Any ideas are very welcome!

Thanks,

lizglass
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#2
shard92

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Double check all the sound mixers.... the microphone maybe muted or turned way down.... depending on your setup there can be more than one program that manipulates that or some software will change your settings for their operation without telling you.... If the sound on the laptop works and there are no exclamation points in device manager then I'd say it's either the issue stated above or that the sound board plug isn't working correctly...
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#3
lizglass

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HI!

Thanks for answering. The sound works, but not the mike. there is an exclamation point on device manager. What next?

liz
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#4
need taking care of

need taking care of

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normally if there is you could maybe try uninstalling it and reinstalling it or... mic could be brocken... or try trouble shooting it in device manger.




Good luck with your sound =]
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#5
shard92

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as said above if you do have a exclamation point in device manager you may want to uninstall and reinstall the driver.... or it could be a hard ware issue and then you'd need to get a new sound card...
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