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computer freezes when trying to delete user account


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#1
cintwina

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I am logged into my admin user account and try to delete 2 limited user accounts with the option to keep the limited user account documents on my desktop. As soon as I press the Delete button, the computer freezes. I need to keep the documents in the 2 user accounts I'm deleting. I'm only deleting the accounts to try to quicken my computer up a bit. If I try in safe mode, it will only list the admin user account.

Any ideas?

Cindy
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#2
Neil Jones

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Depending on the size of the accounts in question, purging them can take some time, up to and just over ten minutes is not uncommon for a My Documents folder of multiple gigabytes in size.
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#3
crc

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Have you got any password protection on your other 2 accounts ?? If so please try to remove it and then do the delete. But if u haven't got any protection try to move the documents by copy/paste to your desktop and then try to remove them.
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#4
cintwina

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Thanks, you're right it just took a long time but it worked.
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