[colourpoint]

Hello
4 Processor - Windows XP - It started with the desktop icons not working and two open empty dos windows appearing on start up. I ran AVG, (clear) adaware, (two items) spybot (v slow) and installed sygate.

Would not install the last of six microsoft critical updates.

Then I found that the Task List in msconfig would not appear.
Microtrends scanner wouldn't open, neither would TD3 once installed so I installed PC-cillin and it found six worm/virus' - worm_agrobot.tm and worm_agrobot.gen and something called possible_virus (x4)

I had already installed Hijackthis.exe but it wouldn't open anyhow I tried.
Internet connection going on and off every thirty seconds. Am screaming.

The computer is so slow that its hardly worth using but its currently my access to twelve years of data, what can I do? I need it for work.

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Sounds like the pits. Please reset your restore points.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

Please download and run

http://ccleaner.com/

If you want to save your cookies, please remove that option in the cleaning protocol.

See if you can open the hijack this folder now.

[coachwife6]

Sounds like the pits. Please reset your restore points.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

Please download and run

http://ccleaner.com/

If you want to save your cookies, please remove that option in the cleaning protocol.

See if you can open the hijack this folder now.