[MarTulDen]

I did the tests and downloaded all the items in the "read this before posting" section. Still some hanging on. I lost my shut down and my run option off the start menu. Ctr-alt-del does not work. Says task manager has been disabled. Here is my hijackthis log and uninstall list. Thanks so much for anyone who can look into this matter.



Logfile of HijackThis v1.99.1
Scan saved at 1:47:37 AM, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presari...t...c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {5A4A7523-A78D-4D4B-9C4B-DEC91CB3E7EA} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Flash Module - {DF50F976-592A-47a4-81C7-AD34D5A3A947} - btasv.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll (file missing)
O4 - HKLM\..\Run: [CPQEASYACC] --C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [SynTPLpr] --C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] --C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] --C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [S3TRAY2] --S3tray2.exe
O4 - HKLM\..\Run: [REGSHAVE] --C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] --"C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] --"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] --"C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] --"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Microsoft Works Update Detection] --C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\SYSTEM32\dwdsregt.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\mwinplds.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: pmnkkji - pmnkkji.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\pfhqvuqh.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - --"C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPod Service - Unknown owner - --"C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: OSCM Utility Service - Unknown owner - --C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe (file missing)
O23 - Service: Viewpoint Manager Service - Unknown owner - --"C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)



My Uninstall List



Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.0
Apple Software Update
AVG 7.5
AVG Anti-Spyware 7.5
Business Plan Pro 2004
Compaq Advisor
Compaq Wallpaper
Easy Access Button Support
Easy-WebPrint
e-Sword
FinePixViewer Resource
FinePixViewer Ver.5.0
FUJIFILM USB Driver
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hoyle Casino OEM
ImageMixer VCD2 LE for FinePix
InterActual Player
InterVideo WinDVD
iPod for Windows 2005-02-07
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 3
Java™ SE Runtime Environment 6 Update 1
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Professional
Microsoft Plus! for Windows XP
Microsoft Works 6.0
MikesBikes-Advanced
Mozilla Firefox (2.0.0.7)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NetWaiting
Panda ActiveScan
QuickTime
RAW FILE CONVERTER LE
S3 Graphics Utilities
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
SoundMAX2
Sprint PCS Connection Manager
SUPERAntiSpyware Free Edition
Synaptics TouchPad
Twister and Utilities
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
V620 Driver Setup
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Blaster Worm Removal Tool (KB833330)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WinZip
Yahoo! Messenger

[Advertisements]

Hi

1. Download this file -
combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your
next reply with a fresh hjt log.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause
it to stall

[Blade81]

Hi

1. Download this file -
combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your
next reply with a fresh hjt log.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause
it to stall

[MarTulDen]

Thank you so much here are the logs.

ComboFix 07-10-12.4 - Ty 2007-10-14 13:41:54.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.77 [GMT -4:00]
Running from: C:\Documents and Settings\Ty\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Ty\Start Menu\Programs\Startup\TA_Start.lnk
C:\Documents and Settings\Ty\Start Menu\Programs\Startup\ta_start.lnk
C:\Documents and Settings\Ty\Start Menu\Programs\Startup\think-adz.lnk
C:\temp\tn3
C:\WINDOWS\system32\bqckexle.exe
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\WINDOWS\SYSTEM32\hhhkj.bak2
C:\WINDOWS\SYSTEM32\hhhkj.bak2
C:\WINDOWS\SYSTEM32\hhhkj.ini
C:\WINDOWS\SYSTEM32\hhhkj.ini
C:\WINDOWS\SYSTEM32\hhhkj.ini2
C:\WINDOWS\SYSTEM32\hhhkj.ini2
C:\WINDOWS\SYSTEM32\hhhkj.tmp
C:\WINDOWS\SYSTEM32\hhhkj.tmp
C:\WINDOWS\system32\jkhhh.dll
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\winpfz32.sys
C:\WINDOWS\system32\zxdnt3d.cfg

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_CORE
-------\LEGACY_DOMAINSERVICE
-------\core
-------\DomainService
-------\nm


((((((((((((((((((((((((( Files Created from 2007-09-14 to 2007-10-14 )))))))))))))))))))))))))))))))
.

2007-10-14 13:35 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-11 23:43 <DIR> d-------- C:\WINDOWS\SYSTEM32\ActiveScan
2007-10-11 20:49 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-11 20:49 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\SUPERAntiSpyware.com
2007-10-11 20:48 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-11 18:52 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2007-10-11 18:40 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS
2007-10-11 18:30 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\Grisoft
2007-10-11 18:27 10,872 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys
2007-10-11 17:25 <DIR> d-------- C:\VundoFix Backups
2007-10-11 10:03 192,622 --a------ C:\WINDOWS\SYSTEM32\mwinplds.exe
2007-10-11 10:03 50,176 --a------ C:\WINDOWS\SYSTEM32\btasv.dll
2007-10-11 10:03 1,918 --a------ C:\WINDOWS\SYSTEM32\conf.dat
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\rc.dat
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\ps1.dat
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\cookie1.dat
2007-10-11 09:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SlySoft
2007-10-11 09:41 <DIR> d-------- C:\Program Files\SlySoft
2007-10-10 20:08 <DIR> d-------- C:\Program Files\uTorrent
2007-10-10 20:07 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\uTorrent
2007-10-10 17:02 582,656 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\rpcrt4.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 04:55 --------- d-----w C:\Program Files\FinePixViewer
2007-10-11 21:50 --------- d-----w C:\Program Files\Common Files\Adobe
2007-10-11 20:42 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2007-10-11 18:33 --------- d-----w C:\Documents and Settings\Ty\Application Data\AVG7
2007-08-20 00:47 722,176 ----a-w C:\Documents and Settings\Ty\gotomypc_428.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DF50F976-592A-47a4-81C7-AD34D5A3A947}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CPQEASYACC"="--C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe" []
"SynTPLpr"="--C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" []
"SynTPEnh"="--C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" []
"srmclean"="--C:\Cpqs\Scom\srmclean.exe" []
"S3TRAY2"="--S3tray2.exe" []
"REGSHAVE"="--C:\Program Files\REGSHAVE\REGSHAVE.exe" []
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-10-10 16:54]
"iTunesHelper"="--C:\Program Files\iTunes\iTunesHelper.exe" []
"SunJavaUpdateSched"="--C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" []
"QuickTime Task"="--C:\Program Files\QuickTime\qttask.exe" []
"Adobe Reader Speed Launcher"="--C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" []
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 05:25]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Works Update Detection"="--C:\Program Files\Microsoft Works\WkDetect.exe" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2006-01-11 19:30:53]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 04:15:54]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"=0 (0x0)
"NoToolbarsOnTaskbar"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnkkji]
pmnkkji.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=C:\WINDOWS\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Portfolio]
C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
C:\Program Files\Microsoft Works\WkDetect.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WorksFUD]


R3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.sys
S1 EACMOS;EACMOS;C:\WINDOWS\system32\drivers\EACMOS.SYS
S3 allegro;ESS Allegro Audio Driver (WDM);C:\WINDOWS\system32\drivers\es198x.sys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-12 12:00:14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
"2001-12-18 11:38:23 C:\WINDOWS\Tasks\Registration reminder 1.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
"2001-12-18 11:38:24 C:\WINDOWS\Tasks\Registration reminder 2.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
.
**************************************************************************

catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-14 14:04:13
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-10-14 14:12:13 - machine was rebooted
.
--- E O F ---












Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:16:11 PM, on 10/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ty\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Flash Module - {DF50F976-592A-47a4-81C7-AD34D5A3A947} - btasv.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll (file missing)
O4 - HKLM\..\Run: [CPQEASYACC] --C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [SynTPLpr] --C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] --C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] --C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [S3TRAY2] --S3tray2.exe
O4 - HKLM\..\Run: [REGSHAVE] --C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] --"C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] --"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] --"C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] --"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Microsoft Works Update Detection] --C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O20 - Winlogon Notify: pmnkkji - pmnkkji.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - --"C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe" (file missing)
O23 - Service: iPod Service - Unknown owner - --"C:\Program Files\iPod\bin\iPodService.exe" (file missing)
O23 - Service: OSCM Utility Service - Unknown owner - --C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe (file missing)
O23 - Service: Viewpoint Manager Service - Unknown owner - --"C:\Program Files\Viewpoint\Common\ViewpointService.exe" (file missing)

--
End of file - 6114 bytes

[Blade81]

Start hjt, click do a system scan only, check:
O2 - BHO: Flash Module - {DF50F976-592A-47a4-81C7-AD34D5A3A947} - btasv.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O20 - Winlogon Notify: pmnkkji - pmnkkji.dll (file missing)

Close browsers and other windows. Click fix checked.

Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\SYSTEM32\mwinplds.exe
C:\WINDOWS\SYSTEM32\btasv.dll
C:\WINDOWS\SYSTEM32\conf.dat

Folder::
C:\VundoFix Backups

Save this as
CFScript




Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please do an online scan with
Kaspersky
WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest
  definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise
  Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been
  infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post with a fresh hjt log.

Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

[MarTulDen]

ComboFix 07-10-12.4 - Ty 2007-10-15 17:21:39.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.90 [GMT -4:00]
Running from: C:\Documents and Settings\Ty\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Ty\Desktop\CFScript.txt
* Created a new restore point

FILE::
C:\WINDOWS\SYSTEM32\btasv.dll
C:\WINDOWS\SYSTEM32\conf.dat
C:\WINDOWS\SYSTEM32\mwinplds.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\VundoFix Backups
C:\VundoFix Backups\hhhkj.bak1.bad
C:\VundoFix Backups\hhhkj.bak2.bad
C:\VundoFix Backups\hhhkj.ini.bad
C:\VundoFix Backups\jkhhh.dll.bad
C:\WINDOWS\SYSTEM32\conf.dat
C:\WINDOWS\SYSTEM32\mwinplds.exe

.
((((((((((((((((((((((((( Files Created from 2007-09-15 to 2007-10-15 )))))))))))))))))))))))))))))))
.

2007-10-14 13:35 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-11 23:43 <DIR> d-------- C:\WINDOWS\SYSTEM32\ActiveScan
2007-10-11 20:49 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-11 20:49 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\SUPERAntiSpyware.com
2007-10-11 20:48 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-11 18:52 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2007-10-11 18:40 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS
2007-10-11 18:30 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\Grisoft
2007-10-11 18:27 10,872 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\rc.dat
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\ps1.dat
2007-10-11 10:03 1 --a------ C:\WINDOWS\SYSTEM32\cookie1.dat
2007-10-11 09:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SlySoft
2007-10-11 09:41 <DIR> d-------- C:\Program Files\SlySoft
2007-10-10 20:08 <DIR> d-------- C:\Program Files\uTorrent
2007-10-10 20:07 <DIR> d-------- C:\Documents and Settings\Ty\Application Data\uTorrent
2007-10-10 17:02 582,656 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\rpcrt4.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 12:01 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
2007-10-12 04:55 --------- d-----w C:\Program Files\FinePixViewer
2007-10-11 21:50 --------- d-----w C:\Program Files\Common Files\Adobe
2007-10-11 20:42 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2007-10-11 18:33 --------- d-----w C:\Documents and Settings\Ty\Application Data\AVG7
2007-08-20 00:47 722,176 ----a-w C:\Documents and Settings\Ty\gotomypc_428.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CPQEASYACC"="--C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe" []
"SynTPLpr"="--C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" []
"SynTPEnh"="--C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" []
"srmclean"="--C:\Cpqs\Scom\srmclean.exe" []
"S3TRAY2"="--S3tray2.exe" []
"REGSHAVE"="--C:\Program Files\REGSHAVE\REGSHAVE.exe" []
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-10-10 16:54]
"iTunesHelper"="--C:\Program Files\iTunes\iTunesHelper.exe" []
"SunJavaUpdateSched"="--C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" []
"QuickTime Task"="--C:\Program Files\QuickTime\qttask.exe" []
"Adobe Reader Speed Launcher"="--C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" []
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 05:25]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Works Update Detection"="--C:\Program Files\Microsoft Works\WkDetect.exe" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2006-01-11 19:30:53]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 04:15:54]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"=0 (0x0)
"NoToolbarsOnTaskbar"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=C:\WINDOWS\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Portfolio]
C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
C:\Program Files\Microsoft Works\WkDetect.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WorksFUD]


R3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.sys
S1 EACMOS;EACMOS;C:\WINDOWS\system32\drivers\EACMOS.SYS
S3 allegro;ESS Allegro Audio Driver (WDM);C:\WINDOWS\system32\drivers\es198x.sys
S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-12 12:00:14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
"2001-12-18 11:38:23 C:\WINDOWS\Tasks\Registration reminder 1.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
"2001-12-18 11:38:24 C:\WINDOWS\Tasks\Registration reminder 2.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
.
**************************************************************************

catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-15 17:33:07
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-15 17:40:55 - machine was rebooted
C:\ComboFix2.txt ... 2007-10-14 14:12
.
--- E O F ---




Wednesday, October 17, 2007 9:12:50 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 17/10/2007
Kaspersky Anti-Virus database records: 437074
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
A:\
C:\
D:\
Scan Statistics
Total number of scanned objects 49857
Number of viruses found 3
Number of infected objects 12
Number of suspicious objects 0
Duration of the scan process 02:33:50

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\cert8.db Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\history.dat Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\key3.db Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\parent.lock Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Ty\Application Data\Sun\Java\Deployment\cache\6.0\21\5ac853d5-1f78048f/MagicApplet.class Infected: Trojan-Downloader.Java.OpenConnection.ao skipped
C:\Documents and Settings\Ty\Application Data\Sun\Java\Deployment\cache\6.0\21\5ac853d5-1f78048f ZIP: infected - 1 skipped
C:\Documents and Settings\Ty\Application Data\Sun\Java\Deployment\cache\6.0\49\66d293b1-1a909f36/MagicApplet.class Infected: Trojan-Downloader.Java.OpenConnection.ao skipped
C:\Documents and Settings\Ty\Application Data\Sun\Java\Deployment\cache\6.0\49\66d293b1-1a909f36 ZIP: infected - 1 skipped
C:\Documents and Settings\Ty\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Application Data\Mozilla\Firefox\Profiles\a50u0bsk.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Ty\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Ty\ntuser.dat Object is locked skipped
C:\Documents and Settings\Ty\ntuser.dat.LOG Object is locked skipped
C:\qoobox\Quarantine\C\VundoFix Backups\jkhhh.dll.bad.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\qoobox\Quarantine\C\WINDOWS\SYSTEM32\bqckexle.exe.vir Infected: Trojan.Win32.Agent.bck skipped
C:\qoobox\Quarantine\catchme2007-10-14_140335.37.zip/jkhhh.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\qoobox\Quarantine\catchme2007-10-14_140335.37.zip ZIP: infected - 1 skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP477\A0051483.exe Infected: Trojan.Win32.Agent.bck skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP478\A0051489.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP480\A0051665.exe Infected: Trojan.Win32.Agent.bck skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP480\A0051679.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP480\A0051689.dll Object is locked skipped
C:\System Volume Information\_restore{12855640-7D70-4BD9-BBEA-F3A6839FBAEA}\RP482\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:28 AM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Ty\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll (file missing)
O4 - HKLM\..\Run: [CPQEASYACC] --C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [SynTPLpr] --C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] --C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] --C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [S3TRAY2] --S3tray2.exe
O4 - HKLM\..\Run: [REGSHAVE] --C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] --"C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] --"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] --"C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] --"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Microsoft Works Update Detection] --C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - --"C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe" (file missing)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OSCM Utility Service - Unknown owner - --C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe (file missing)
O23 - Service: Viewpoint Manager Service - Unknown owner - --"C:\Program Files\Viewpoint\Common\ViewpointService.exe" (file missing)

--
End of file - 6080 bytes

[Blade81]

Hi

You may now delete c:\qoobox folder & combofix.exe file.


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6u3.
• Scroll down to where it says
  The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  
• Click the
  Download
  button to the right.
• Check the box that says:
  Accept License Agreement.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download Adaware
  Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  The program is available for download here
• Download Spybot
  Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
  To see how to set this up as well as more spybot features, see here
  Spybot can be downloaded at this location
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  • Click the start button (at the lower left hand corner of your screen)
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then double-click it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click ok
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.

Please take the time to go and complain - that forum has a topic for your infection which is Vundo. Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agances that something will get done.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade