Blue screen of death
Posted 12 October 2007 - 07:10 PM
Posted 15 October 2007 - 01:13 AM
First we want to download the Offline Crash Diagnostic. You can obtain that here
Now we want to Run the Offline Crash Diagnostic tool
After you save the WindowsXP-KB923800-ENU.exe file, follow these steps:
1. Double-click the WindowsXP-KB923800-ENU.exe file to install the Offline Crash Diagnostic tool.
The installer adds the Offline Crash Diagnostic tool files to the %Windir%\Pchealth\Helpctr\Binaries folder.
2. Click Start, click Run, type ocadiagnostic.exe ,and then click OK to run the Offline Crash Diagnostic tool.
3. Agree to let the tool send information to Microsoft. Then, click Next.
The tool performs the following tasks:
The tool determines the number of dump files on the computer.
The tool finds any dump files that are located in the %Windir%\Minidump folder. You can choose to send all the dump files, or you can choose to send individual dump files.
Note The last 10 dump files to be created are collected. Dump files are not collected if they are more than one year old.
The tool automatically sends the dump files to the Office Crash Diagnostic Microsoft database Web site for analysis.
The tool downloads the response URLs.
The tool displays the response IDs. The tool also provides hyperlinks to the Office Crash Diagnostic Web site.
Go ahead and report back the response IDS with your next post.
Posted 15 October 2007 - 08:21 AM
Alright, I did the Offline Diagnostic Crash tool and the ID numbers that they returned are... 685, 79, and 603 (There are several of the 685 and 79 but only one 603.)
Posted 16 October 2007 - 07:48 AM
There will be a file in there called Memtest. Burn Memtest to a CD with a ISO CD Burner.. If you do not have a ISO CD Burner you can use Deepburner.
To burn with Deepburner:
Select Burn ISO to disk.
Under Image File
Select the ... Or point to the location where memtest86 is located.
Find the Location where Memtest is located click open.
Click Burn ISO
Then please boot to Memtest86 from the CD you just created.
(Consult your Computer or Motherboard Manufacture manual on how to do so on a lot of systems it should just boot to it.)
Please run overnight. Report back if you get any errors.
Posted 16 October 2007 - 08:56 AM
Posted 16 October 2007 - 08:58 AM
To choose the image file you click on the ... in the area where it says image file.
Posted 16 October 2007 - 09:18 AM
Posted 16 October 2007 - 09:26 AM
Posted 16 October 2007 - 09:41 AM
Now or overnight it does not matter just let it run for about 8 hours at least. Report back if any errors.
Posted 16 October 2007 - 09:44 AM
Posted 16 October 2007 - 09:45 AM
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