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Help "Backdoor.Nuclear.ax" detected!


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#1
Onestep

Onestep

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Please help. I got a message from AVG Anti-virus detecting "Backdoor.Nuclear.ax" upon turning on computer this morning. I have tried cleaning and sending to virus vault as AVG reccomended but it doesn't go there. Nothing happens and the message won't go away. What do I do? Please help and God Bless.

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#2
harlan

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Only trained staff are permitted to give malware advice...and then only in the Malware forum.

Edit by wannabe1: Remove malware advice.
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#3
wannabe1

wannabe1

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Hi Onestep...

Let's let the malware experts deal with this one.

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Do not reply to or bump your own topic. If it shows a reply it may be overlooked as one that is being worked on.

Click Here to start a new topic and paste your log.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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