T1300 @ 2.0GHZ
Windows XP Pro
ATI Mobility HD 2600
Steps I've taken:
Ran virus/spyware checks both online/browser based and program (AVG/Spybot).
Uninstalled/reinstalled graphic driver with DrivenHeaven Mobility Mod tool. Uninstalled using DriverHeaven's DriverCleaner.net PRO.
Currently running MemTest86+ on self installed ram module (2GB). 3 Passes upon writing and no errors detected yet. I was told to reseat the memory module just incase and DID notice that upon opening my RAM door, the self installed module looked a little out of place compared to the HP preinstalled one that came with the laptop.
Upon purchasing the laptop I noticed ATI did not list a driver for their own graphic card, Mobility Radeon HD 2600 on their website. The HP/OEM driver was giving me a few problems -- I noticed from several other users who purchased the same model/make of laptop were experiencing the same problem as well. An occassional ATI error would pop up saying the graphic card has been reset, etc. This was fine until I started receiving the occassional BSOD. I went ahead and installed using DrivenHeaven's Mobility Mod tool -- Cat 7.8, after 7.10 gave me same errors. Since then I have NOT had any more ATI 'resets' but HAVE had BSODs.
Until recently I could not catch the exact name of the BSOD errors because I had Automatic Reboot enabled. I disabled this and caught the following.
0x00000050 (0xE6E95304, 0x00000000, 0XBF89412B, 0X00000001)
win32k.sys Address BF89412B base at BF800000 DATESTAMP 45f013f6
Here's what I wrote in another support form recently; I'm quoting myself:
I always have a tendency to doubt myself at times like these. Though I do not know to what extent it might affect it, I may have hit the gold connectors with a finger while placing it in (I heard any spot of oil could affect it).
I took out the module HP preinstalled, reseated the module I self installed after gently cleaning it.
I did notice before even taking it out that it was seated strangely compared to the other one.. Some of the gold connectors were showing a bit, while the one HP installed showed none. When I reseated it, nothing was showing. It seemed to 'click' a little better than I remembered when I first installed it.
It was my first experiencing installing RAM, period.
I'm going to let it run for awhile to see if it detects anything.
Am I grasping at straws here by not skipping ahead to further troubleshooting.. or is there the slightest chance the above could cause it?.
What I HAVE noticed lately, is once I disabled the Automatic Reboot option, I started browsing just to try and notice exactly when the errors seem to occur. It looks like whenever I'm running a heavy program (such as WoW and then quickly tabbing to Firefox or a messenger at the same time) the error pops up. It's always the same one, win32k.sys page_fault. If the laptop is left alone, or even coming out of standby etc, nothing happens. It only looks like I get a BSOD when I start opening multiple programs at once.. or trying to load something intensive on a page.
At 5:47pm last night I received the BSOD error. At 11pm I received another one. Just to clarify, those two dates were before I reseated the module and began testing.. I'll let you know the results if any and go from there.
Edit: Something else I noticed. I tried reinstalling graphic card drivers, but whenever I uninstall the original, on reboot I would get the Automatic Hardware Detection Wizard. It would pop up an icon in my system tray, as if I had plugged in a USB device. There is NO cancel option. I've tried numerous things, different methods of uninstalling, including DriverHeaven's tool and still no use. It still detects it on every reboot. Eventually I gave up and installed the drivers over it. Again, could THIS be the issue?.
The laptop was purchased on the 21st of September. I'm starting to lose a lot of hope.