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computer shutdown now has start scren

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    New Member

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hi just found you, hope to get hep I am at work risking getting caught on internet, but computer down and need help b/c i can't use mine! SO here is deal , my computer sometime on it's own free will shut down, i came home had need to pick a way to start due to improper shut down. i choose normal it keep rebooting to same screen, so i finally got to a system restore, no points available. so i did system recovery, was thrilled didn't not lose programs. but when i shut down restarted to make sure all was well, it did it again with the pick a start way normal safe, ect. i tried normal. i am back to begining , didn't start up. please please help me. thank you
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    Tech Staff

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Hi cowgirlriding..

There should be several options on the screen where you choose how you want to start the machine. Have you tried "Safe Mode" and "Last known good configuration"?

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