Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Printer problems.


  • Please log in to reply

#1
Pedestrian A

Pedestrian A

    Member

  • Member
  • PipPip
  • 16 posts
Hi,

I need help. I'm having problems with my 3 in 1 printer, an Epson Stylus CX1500. When I turn it on I pop-up balloon saying USB device not recognized. The same thing happened a while back and I contacted Epson. They told me to reinstall the driver and if that didn't work, take it to one of their service centers. The reinstall didn't do its magic and well, I didn't take it to a service center either. However, after a recent reformatting of my pc, my printer was working just fine again but after shifting my pc and printer to a new spot, for some reason I'm getting the USB device not recognized message again. And reinstalling the driver still doesn't work. Is the problem with my printer or with Windows? Thanks in advance.


Pedestrian A.
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Try other USB ports on your computer and a new USB cable.
  • 0

#3
Pedestrian A

Pedestrian A

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts
Hi,

You were right, it was the cable. I don't have an extra cable but I managed to use the cable connecting my Dell monitor with pc to test. Looks like I'm gonna have to go get a new cable. Do you think if I just tell the guy at the shop that I'm looking for a printer USB cable and he'll give the right one? Thanks, Neil.


Pedestrian A.
  • 0

#4
Troy

Troy

    Tech Staff

  • Technician
  • 8,839 posts
Take the old one with you, that way you definitely will get the right one!
  • 0

#5
Pedestrian A

Pedestrian A

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts
Oh yeah, LOL. Thanks. :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP