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favicon.html [RESOLVED] AVG Found this virus

#1 nappychick

  • Group: Member
  • Posts: 15
  • Joined: 26-November 05

Posted 17 October 2007 - 02:18 AM

I visited a few song lyric websites about a week or so ago and every since AVG has found something called favicon.html and has called it a virus.

I have followed the steps. ATF Cleaner and System Restore.

This is the AVG Anti-Spyware report:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 2:26:02 AM 10/16/2007

+ Scan result:



C:\Documents and Settings\Aretha\Cookies\aretha@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : Cleaned.


::Report end

This is the SuperAntiSpyware Report

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/16/2007 at 03:31 AM

Application Version : 3.9.1008

Core Rules Database Version : 3325
Trace Rules Database Version: 1326

Scan type : Complete Scan
Total Scan Time : 00:54:58

Memory items scanned : 465
Memory threats detected : 0
Registry items scanned : 5293
Registry threats detected : 0
File items scanned : 52362
File threats detected : 0

Panda Active Scan found nothing

Even though Panda Active Scan found nothing I rebooted and ran AVG in safe mode. Once again it found the favicon.html. So here is the Hijack This Log.

Hijack This

Logfile of HijackThis v1.99.1
Scan saved at 2:04:24 AM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\avgas.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program

Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program

Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

www.google.com/ig/dell?hl=en&client=dell-usuk-rel&ch

annel=us&ibd=5061227
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page =

www.google.com/ig/dell?hl=en&client=dell-usuk-rel&ch

annel=us&ibd=5061227
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Search,Default_Page_URL =

www.google.com/ig/dell?hl=en&client=dell-usuk-rel&ch

annel=us&ibd=5061227
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess -

{5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper -

{601ED020-FB6C-11D3-87D8-0050DA59922B} -

C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) -

{7E853D72-626A-48EC-A868-BA8D5E23E045} - (no

file)
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar2.dll
O2 - BHO: Browser Address Error Redirector -

{CA6319C0-31B7-401E-A518-A07C3DB8F777} -

C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray]

C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray]

C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd]

C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers]

C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI]

C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program

Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ISUSPM Startup]

C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\IS

USPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program

Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program

Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program

Files\Support.com\bin\tgcmd.exe" /server /startmonitor

/deaf
O4 - HKLM\..\Run: [AVG7_CC]

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla]

C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program

Files\Lexmark 2300 Series\lxcgmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program

Files\Lexmark 2300 Series\ezprint.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program

Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe"

/minimized
O4 - HKCU\..\Run: [ModemOnHold] C:\Program

Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program

Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program

Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program

Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando

Networks\Pando\Pando.exe" /Minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk =

C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft

Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE

/3000
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file

missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file

missing)
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF:

{00B71CFB-6864-4346-A978-C0A14556272C}

(Checkers Class) -

http://messenger.zon.../msgrchkr.cab31

267.cab
O16 - DPF:

{05D44720-58E3-49E6-BDF6-D00330E511D3}

(StagingUI Object) -

http://zone.msn.com/.../StagingUI.cab5

3083.cab
O16 - DPF:

{14B87622-7E19-4EA8-93B3-97215F77A6BC}

(MessengerStatsClient Class) -

http://messenger.zon.../MessengerStats

PAClient.cab31267.cab
O16 - DPF:

{3BB54395-5982-4788-8AF4-B5388FFDD0D8}

(ZoneBuddy Class) -

http://zone.msn.com/...10/ZBuddy.cab53

083.cab
O16 - DPF:

{5736C456-EA94-4AAC-BB08-917ABDD035B3}

(ZonePAChat Object) -

http://zone.msn.com/.../ZPAChat.cab530

83.cab
O16 - DPF:

{5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl

Class) -

http://messenger.zon...US/a-UNO1/GAME_

UNO1.cab
O16 - DPF:

{67DABFBF-D0AB-41FA-9C46-CC0F21721616}

(DivXBrowserPlugin Object) -

http://download.divx...owserPlugin.cab
O16 - DPF:

{80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA}

(UnoCtrl Class) -

http://zone.msn.com/...mes/GAME_UNO1.c

ab53984.cab
O16 - DPF:

{8E0D4DE5-3180-4024-A327-4DFAD1796A8D}

(MessengerStatsClient Class) -

http://messenger.zon.../MessengerStats

Client.cab31267.cab
O16 - DPF:

{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}

(ActiveScan Installer Class) -

http://acs.pandasoft...s5free/asinst.c

ab
O16 - DPF:

{B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN

Games - Installer) -

http://cdn2.zone.msn.../v10/ZIntro.cab

56649.cab
O16 - DPF:

{C3F79A2B-B9B4-4A66-B012-3EE46475B072}

(MessengerStatsClient Class) -

http://messenger.zon.../MessengerStats

PAClient.cab56907.cab
O16 - DPF:

{D27CDB6E-AE6D-11CF-96B8-444553540000}

(Shockwave Flash Object) -

http://fpdownload2.m...shockwave/cabs/

flash/swflash.cab
O16 - DPF:

{DA2AA6CF-5C7A-4B71-BC3B-C771BB369937}

(StadiumProxy Class) -

http://zone.msn.com/...StProxy.cab5385

2.cab
O16 - DPF:

{F6BF0D00-0B2A-4A75-BF7B-F385591623AF}

(Solitaire Showdown Class) -

http://messenger.zon...SolitaireShowdo

wn.cab31267.cab
O18 - Protocol: livecall -

{828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim -

{828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program

Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon -

C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj -

{AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT

s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) -

GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) -

GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) -

GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google -

C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: Dell Wireless WLAN Tray Service

(wltrysvc) - Unknown owner -

C:\WINDOWS\System32\WLTRYSVC.EXE

This is the uninstall list from HiJack This

Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Alien Skin Xenofex 2.0
AOLIcon
AVG Anti-Spyware 7.5
AVG Free Edition
Banctec Service Agreement
Broadcom Management Programs
Chuzzle Deluxe
Conexant HDA D110 MDC V.92 Modem
Cubis Deluxe
Cubis Gold 2
Dell Game Console
Dell Support 3.2.1
Dell Wireless WLAN Card
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Documentation & Support Launcher
Eye Candy 4000
Games, Music, & Photos Launcher
GemMaster Mystic
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Intel® Graphics Media Accelerator Driver
Ipswitch WS_FTP Pro
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
LimeWire PRO 4.12.6
MediaDirect
Messenger Plus! Live
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Reader
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Helper
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NetWaiting
Otto
OutlookAddinSetup
Paint Shop Pro 7
Panda ActiveScan
Pando
QuickSet
QuickTime
Qwest QuickCare
SearchAssist
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Sonic DLA
Sonic Encoders
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Viewpoint Media Player
WildTangent Web Driver
Winamp (remove only)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
WinRAR archiver
Yahoo! Messenger

#2 greyknight17

  • Group: Visiting Consultant
  • Posts: 16,560
  • Joined: 24-April 05

Posted 22 October 2007 - 09:02 PM

Did it mention what type of virus and where it's located?

Uninstall Viewpoint via your Add/Remove Programs panel.

Please make sure that Word Wrap is turned OFF in Notepad before you post your HijackThis log. As you can see, the formatting it creates (see the log you posted) makes it harder for us to read it. To turn this off, go to Format and make sure Word Wrap is unchecked.

Post a new HijackThis log without the Word Wrap.

#3 nappychick

  • Group: Member
  • Posts: 15
  • Joined: 26-November 05

Posted 23 October 2007 - 01:18 AM

I uninstalled View Point.

The lastest AVG Report

Object name: favicon[1].htm
Object path: C:\Documents and Settings\Aretha\Local Settings\Temporary Internet Files\Content.IE5\F8BXVH58\
Discovery: Virus identified Exploit
Date of detection: 10/22/2007 8:40: 41 AM
Source Computer: OUBLIETTE
Finder: Aretha
File Size: 12 KB (12332 bytes)
Healable: No
Source: Moved object
Status: Infected

I unchecked word wrap.

Hijack This Log

Logfile of HijackThis v1.99.1
Scan saved at 1:07:35 AM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061227
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061227
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061227
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab53083.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/...dy.cab53083.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab53083.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} (UnoCtrl Class) - http://zone.msn.com/...O1.cab53984.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/...xy.cab53852.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

#4 greyknight17

  • Group: Visiting Consultant
  • Posts: 16,560
  • Joined: 24-April 05

Posted 23 October 2007 - 09:00 PM

Download ATF Cleaner at http://www.atribune..../click.php?id=1
Double-click ATF-Cleaner.exe to run the program. Under Main choose Select All
Click the Empty Selected button.

If you use the Firefox browser click Firefox at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use the Opera browser click 'Opera' at the top and choose 'Select All'
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Restart the computer and see if AVG still complains about that now.

If not, then you're all set.

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

#5 nappychick

  • Group: Member
  • Posts: 15
  • Joined: 26-November 05

Posted 24 October 2007 - 08:53 AM

I did as instructed and ran AVG twice and it came up clean both times. It seems to be gone now. Thank you very much for your help. :)

#6 greyknight17

  • Group: Visiting Consultant
  • Posts: 16,560
  • Joined: 24-April 05

Posted 24 October 2007 - 09:18 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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