[pageone]

Hi Trevuren,

Close, but no cigar, it seems.

The one file that Killbox said it couldn't delete was elitesgu32.exe. When I ran the second Killbox action to delete that file on reboot, I got this message:

"Pending File Rename Operations Registry Data has been removed by external process."

I ran Killbox twice with the same result. The machine didn't reboot, so I rebooted manually.

I ran Hijack This and elite32 and apklvl were both present. I checked Fix, rebooted and you'll note from the new log below that they're both still present.

Thanks,

Pageone


Logfile of HijackThis v1.99.1
Scan saved at 5:13:12 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WinZip\Wzqkpick.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ukic.exe
c:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\MBrown\Desktop\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitegsu32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\apklvl.exe
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

[Advertisements]

Hi pageone,

1) Disconnect from the internet
2) Boot into safe mode
3) Run Kill box again with all the files you couldn't kill
4) Reboot
5) Get Back on Line
6) Tell me what happened


Trevuren

[Trevuren]

Hi pageone,

1) Disconnect from the internet
2) Boot into safe mode
3) Run Kill box again with all the files you couldn't kill
4) Reboot
5) Get Back on Line
6) Tell me what happened


Trevuren

[pageone]

Okay, here's what happened:

Running in safe mode, Killbox found these files:

gakyp.dat
apklvl.exe
okuga.dll
xnmqbqn.exe
elitegsu32.exe
eirbtbi.exe

It reported deleting them all.

However, when I rebooted and logged back on, Hijack This shows apklvl and elitegsu32 are alive and well.

[Trevuren]

Hi pageone,

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.
Place a check mark beside each one of the following items:

O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitegsu32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\apklvl.exe

Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files and DELETE them (if they are present):

C:\windows\system32\elitegsu32.exe
C:\WINDOWS\System32\apklvl.exe

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren

[pageone]

Ok, Trevuren, it looks like we may have gotten rid of elitegsu32. However, our friend apklvl is still hanging in there.

When I searched for those files in safe mode, elitegsu32 wasn't there, but apklvl was and did appear to delete.

Pageone


Logfile of HijackThis v1.99.1
Scan saved at 8:12:50 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WinZip\Wzqkpick.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ukic.exe
c:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MBrown\Desktop\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\apklvl.exe
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

[Trevuren]

Hi pageone,

Well done.

Tomorrow I will try and go over my list of files that I had you delete to see if I didn't forget any. I must have.


Trevuren

[pageone]

Thanks again for all your help, Trevuren, and I'll await what you find.

It's beginning to seem that we're close to the end. At least popups are no longer exploding all over the place.

Pageone

[Trevuren]

Hi pageone,

I have gone over the files that I asked you to delete and I can't see any that I missed. I must therefore ask you again to redo the following:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Download FindQoologic-Narrator.zip save it to your Desktop.
http://forums.net-in...=post&id=134981

Extract (unzip) the files inside into their own folder called FindQoologic. preferably to your desktop
Open the FindQoologic folder.
Locate and double-click the Find-Qoologic.bat file to run it.
When a text opens, post it in a reply to your thread.

2. Download the RKFiles.zip from here:
http://skads.org/special/rkfiles.zip

Create a new folder called c:\Antispyware\RKFiles
Extract the contents of RKFiles.zip into this new RKFiles folder.

Then,

1. Reboot into Safe Mode

Restart and press the F8 key a few times after the BIOS loads -- the first thing you see when the pc "comes alive" and does its "self test" -- before windows loads).

2. Open the C:\Antispyware\RKFiles folder

* Locate and double-click the RKFILES.BAT to run this tool.
* Sit back and wait untill its finished.
* When it is finaly finished a text file will open.
* Save the contents of that text file.

Note: It should save by default to C:\Log.txt
* Find this log, right-click and rename it RKFiles_log.txt so you can post it later.

3. Reboot back to Normal Mode.

4. Post both logs as well as a new hijackthis log.

Regards,

Trevuren

[pageone]

Hi Trevuren,

Today's results follow. Also I noticed today that a folder called !Submit had been created on my drive and that it contained many of yesterday's bad actors: elitegsu32, icont.exe, svcproc.exe, unadbeh.exe, etc. I presume this was created by one of the utilities we've been running. What should I do with it?

Thanks,
Pageone

Now, on to the results:

Qoologic

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu
<NO NAME> REG_SZ {85BBD920-42A0-1069-A2E4-08002B30309D}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\snxkfknk
<NO NAME> REG_SZ {db659b7a-89fa-40e2-ac7c-f550948d7b60}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
<NO NAME> REG_SZ {E0D79304-84BE-11CE-9641-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin

From RK files:

Files Found in system Folder............
------------------------
C:\Windows\SYSTEM32\gakyp.dat: UPX!
C:\Windows\SYSTEM32\apklvl.exe: UPX!
C:\Windows\SYSTEM32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ukic.exe: UPX!
Files Found in all users windows Folder............
------------------------
C:\Windows\vsapi32.dll: UPX!t4
C:\Windows\tsc.exe: UPX!
Finished

HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 6:54:40 PM, on 4/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\apklvl.exe
C:\Program Files\WinZip\Wzqkpick.exe
c:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\MBrown\Desktop\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\apklvl.exe
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

[Trevuren]

Hi pageone,


You can DELETE that folder

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Download Killbox (version 2.0.0.76) here: http://www.downloads...org/KillBox.exe and put it on your desktop

Open Killbox

Check the following boxes:

Standard File Kill
End Explorer Shell While Killing file

Copy & paste the full path of each of the files below into the Killbox topmost box.

C:\Windows\SYSTEM32\gakyp.dat
C:\Windows\SYSTEM32\apklvl.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ukic.exe

With the full path to the file name in the topmost textbox, Click the Red X ...and for the confirmation message that will appear, you will need to click Yes

Do this for each of the files listed. Some will not be deleted. Make sure you keep a list of them.

When you are through the list, use killbox to delete the files you were not able to delete as follows:

Open Killbox

Check the following boxes:

Delete on Reboot

With the full path to the file name in the topmost textbox. Click the Red X ...and for the confirmation message that will appear, you will need to click Yes

A second message will ask to Reboot now? you will need to click No (since you are not finished adding all related files in yet)

Click yes on the last file.

Note: Killbox will let you know if the file does not exist.

After the reboot scan with hijackthis and fix the following if they are still listed

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\apklvl.exe

Reboot and Post a new hijackthis log

Regards,

Trevuren

[pageone]

Trevuren!

Maybe we can declare victory:

Logfile of HijackThis v1.99.1
Scan saved at 8:01:42 PM, on 4/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WinZip\Wzqkpick.exe
c:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\MBrown\Desktop\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

[Trevuren]

Hi page one,

A little more work to do:

Resetting Internet Explorer Home Page and Search Page
This procedure restores the Internet Explorer home page and search page to the default settings.

Close all Internet Explorer windows.
Open Control Panel. Click Start>Settings>Control Panel.
Double-click the Internet Options icon.
In the Internet Properties window, click the Programs tab.
Click the Reset Web Settings… button.
Select Also reset my home page. Click Yes.
Click OK.

Please REBOOT and post a log


Regards,


Trevuren

[pageone]

Ok Trevuren, a new log follows. One thing I'm finding mildly disconcerting is that there is some background disk activity when it seems there shouldn't be (i.e., when the computer is idle). But -- no exploding explorer windows!

>Pageone



Logfile of HijackThis v1.99.1
Scan saved at 9:31:07 PM, on 4/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\WinZip\Wzqkpick.exe
c:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\MBrown\Desktop\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

[Trevuren]

Hi pageone,

Don't worry about disk activity.

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


3. Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)


Regards,


Trevuren

[Trevuren]

TO ADMINISTRATION

This topic is resolved and has been closed. Should the original poster need it reopened, please contact a staff member.

Trevuren