[jangel101]

I am trying to back up files to my windows xp so I can reformat my harddrive. I am trying to use a back up utility that should have already been installed on my computer. It tells me to install the windows xp disk and push exit and click start and click run then type 'CDDrive:\valueadd\msft\ntbackup\ntbackup.msi' and restore wizard should come on. Instead it says 'windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.' I am the computer administrator I should be able to access anything on here. I need to back up my files so I can reformat my computer before it crashes. What can I do?

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You don't need a "wizard" to back up your data. Are you backing up to a disk or an external HDD?

[Titan8990]

You don't need a "wizard" to back up your data. Are you backing up to a disk or an external HDD?

[need taking care of]

i suggest u do the windows recommended back up in accesories in the start menu and also while ur there choose ur registry file

soo the files will work with out a problem

but also depends on what ur back uping it on to

bye

[Titan8990]

It looks like we have a new guide that will suite you perfectly: How to Reformat Install Windows