[linag]

Sorry, didn't have time to write an explanation b/c the computer restarted...

I tried to uninstall AVG, but it didn't help. I Googled the problem and several posts say it has something to do with the firewall. I tried turning off the windows firewall too, but it won't turn off! After I turn it off through the security center, it still shows that it is on. The computer won't allow me enough time to download and install updates (and the only one available is sp3...).

Should I post in hardware or software instead??

This has happened once before and went away after I completely turned off AVG, restarted and did an AVG update. I tried that again but it didn't work. What hapens is that as soon as the computer starts up, a window pops up saying that Generic host Process for Win32 Services has encountered a problem and needs to close. It also mentioneds DCOM Service Process Launcher and says it was initiated by NT Authority\System.

Please help! It restarts after 60 seconds of turning on!!

Thanks,

Lina

Edited by Ryan, 19 October 2007 - 01:16 PM.

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Hi Lina. I have removed your HJT log from this thread as HJT logs are only to be posted in the Malware Forum.

Since you have also posted it there, I suggest waiting until that thread is resolved to be sure that your system is free of malware before continuing in this thread.

If after three days your thread in the malware forum has not been replied to, you can post in the Waiting Room.

-Ryan

[Ryan]

Hi Lina. I have removed your HJT log from this thread as HJT logs are only to be posted in the Malware Forum.

Since you have also posted it there, I suggest waiting until that thread is resolved to be sure that your system is free of malware before continuing in this thread.

If after three days your thread in the malware forum has not been replied to, you can post in the Waiting Room.

-Ryan

[linag]

OK. Thank you. You can remove the post if you would rather I repost after I get a reply from malware! Thanks!!

Lina