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outlook express

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I'm running XP, Norton 360 and the latest version of Ghost. When in outlook express and I open an attachment that requires the use of internet explorer it works fine. When I go to close that window in internet explore it won't close. Eventually, using the "close" feature on the tool bar it closes but not without Mircrosoft reponding with a "this program is not responding do you want to end it now". I end it and an error report goes to MS. Yesterday, using MS help and support I reset all the defaults in internet explorer. That seem to help. Now a new problem has developed. If I'm in Outlook express and I attempt to send an email or do a spell check I get a request to insert the MS premium picture it nine disc. It goes into a loop if I try and cancel. If I go through the lop 4 or 5 times it finally says "do you want to sent the email anyway?" I say yes, the problem resolves itself and email gets sent. This is weird? Any suggestions?
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Hi oldjeeps.

Did you just install any new software or make any system changes that may have resulted in breaking OE ?

If you have, try uinstalling the app or undoing the changes to see if that fixes the problem.

If this doesn't work you can try the following:

-) Use System Restore to revert back to a a date previous to haveing the problem.

-) Uninstall and then reinstall OE:
Backup you OE mail files and write down your login name and password.
http://support.microsoft.com/kb/270670 The hard way.
http://www.genie-sof...eb/default.html An easier but untried way.

To uninstall:
Control Panel > Add or Remove Programs
On the left margin of the window click the button Add/Remove Windows Components
Uncheck Outlook Express > Click the Next button
Follow any remaining instructions.

To Reinstall:
Control Panel > Add or Remove Programs > Add/Remove Windows Components
Check checkbox Outlook Express > Click Next...

Restore your OE files and settings. Test OE's operation.
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