Posted 19 October 2007 - 05:54 PM
Posted 20 October 2007 - 10:06 AM
Did you just install any new software or make any system changes that may have resulted in breaking OE ?
If you have, try uinstalling the app or undoing the changes to see if that fixes the problem.
If this doesn't work you can try the following:
-) Use System Restore to revert back to a a date previous to haveing the problem.
-) Uninstall and then reinstall OE:
Backup you OE mail files and write down your login name and password.
http://support.microsoft.com/kb/270670 The hard way.
http://www.genie-sof...eb/default.html An easier but untried way.
Control Panel > Add or Remove Programs
On the left margin of the window click the button Add/Remove Windows Components
Uncheck Outlook Express > Click the Next button
Follow any remaining instructions.
Control Panel > Add or Remove Programs > Add/Remove Windows Components
Check checkbox Outlook Express > Click Next...
Restore your OE files and settings. Test OE's operation.
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