[tja]

hi i am desperate for some tech help please...
i have a Dlink 524, i run 1 PC cable connection and 1 wireless laptop all of a sudden i am unable to connect my wireless laptop i have tried the following also it will not connect through network cable it says all is ok but no web access.

1. System Restore
2. firmware upgrade
3. deleted and rebooting driver from drivers
4. firewall off
5. security low, low off
6. resetting router

i am able to view my wireless connection saying it is connected and same through a network cable.?
can you please help i don't know if i should just by a new router but it seems to work.
there is no probs with the PC...

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Hi Tja
Have you downloaded any new windows updates,added any software or any hardware.
What I put in blue is what you type. What I put in red is the action
Click on Start>run cmd enter
at the command prompt ping bigpond.com enter
What happens - a reply or a timeout?
To close the command prompt exit enter
Cheers
Peterm

[peterm]

Hi Tja
Have you downloaded any new windows updates,added any software or any hardware.
What I put in blue is what you type. What I put in red is the action
Click on Start>run cmd enter
at the command prompt ping bigpond.com enter
What happens - a reply or a timeout?
To close the command prompt exit enter
Cheers
Peterm

[ViprXX]

I know you said you tried turning the firewall off but double check that you don't have another one on your pc. make sure to disable windows built in firewall and any 3rd party firewalls that may be installed on your computer such as norton or mcafee, etc... and disable security on the router.

[tja]

hi guys thanks heaps the issue stays the same. Re- laptop
when i ping it says:
"request could not find host bigpond.com please check name and try again"

i use AVG unable to find setting to change in both AVG and router had a look through my D-Link window.

it's really weird it says that local connection to LAN & Wireless is connected. as i plugged network cable in to try again. still no Joy.
as i thought it may have been a just a wireless issue.....

Edited by tja, 20 October 2007 - 06:29 AM.

[tja]

hi i just found my router firewall and switched off this however has not fixed the issue.

many thanks for all your help looking forward to hearing from you.

[peterm]

On the machine that works
click on Start>run cmd enter
at the prompt ipconfig enter
what is the ip address, subnet mask & default gateway
Do the same on the laptop
Cheers
Peterm

[tja]

peterm thanks for your help, here is what the pc comes back with

C:\Documents and Settings\Tristan>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : 192.168.0.104
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

C:\Documents and Settings\Tristan>

i am not sure what all this means but it looks like it may be the problem.
This is the laptop results

C:\Documents and Settings\T>ipconfig

Windows IP Configuration


Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : 192.168.0.183
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::216:6fff:fe27:c1d6%4
Default Gateway . . . . . . . . . : 192.168.0.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : 192.168.0.132
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::216:36ff:fe27:8d53%5
Default Gateway . . . . . . . . . : 192.168.0.1

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
Default Gateway . . . . . . . . . :

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.132%2
Default Gateway . . . . . . . . . :

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : home
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.183%2
Default Gateway . . . . . . . . . :

C:\Documents and Settings\T>

Edited by tja, 21 October 2007 - 12:04 AM.

[tja]

hi i also just did another ipconfig on the Lap, this time i did ipconfig "all" just in case this helps???

Windows IP Configuration

Host Name . . . . . . . . . . . . : ACER-1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
home

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-27-C1-D6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.183
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::216:6fff:fe27:c1d6%4
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.0.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Sunday, 21 October 2007 1:56:10 PM
Lease Expires . . . . . . . . . . : Sunday, 28 October 2007 1:56:10 PM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-27-8D-53
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.132
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::216:36ff:fe27:8d53%5
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.0.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Sunday, 21 October 2007 1:56:03 PM
Lease Expires . . . . . . . . . . : Sunday, 28 October 2007 1:56:03 PM

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-00-84
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.132%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-00-B7
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.183%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\T>

[peterm]

from the laptop
can you ping 192.168.0.1
what happens

[tja]

no probs, i can also access my d-link page from the broswer laptop;

C:\Documents and Settings\T>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\T>

[tja]

hi i was speaking with someone and they have told me it sounds like a DNS issue are you aware of how to resolve this?

thank you

[tja]

i spoke with my provider today and they gave me the global DNS code which is
Main = 4.2.2.2
4.2.2.3

it has resolved the issue not sure why it happened or how, but they also gave me there DNS number which seems to work faster but is no good unless u are with them.

i cant believe it it fixed the problem finally.
thanks for working on the issue.

[peterm]

Ok you can ping your router - was this via wireless or via the cable? Can you ping 64.7.210.132
What browser are you using?
If internet explorer click on Tools>Internet options>Lan settings. All 3 boxes should be unticked.
If not untick them then click ok then ok again then reboot
Any Change ?

Edited by peterm, 22 October 2007 - 04:58 AM.

[tja]

the problem is resolved thank you for all your help

it was the DNS... i don't really understand.