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virus removal [CLOSED]


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#1
moosep85

moosep85

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i haverecently been infected by a virus, it has attached itself to c\documents and settings\ willirob \local settings\temp\ msn.exe, i have followed the instructions from symantec to remove it but alas i cannot file the file, i am using norton anti virus and have all the latest updates, could somebody please enlighten me as to how to get rid of this pesky critter, it name is msn.exe and it is a dialer, i have tried to locate inthe registery but have not been sucessful. Anybody with any advice will be much appreciated.
Many thanks Moosep85.
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#2
admin

admin

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Welcome to Geeks to Go! Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Kat

Kat

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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