Need help now!
Posted 23 October 2007 - 12:43 PM
Posted 23 October 2007 - 01:18 PM
Best plan is likely to be to completely un-install both, disconnect everything, reboot and start fresh from square one with the new printer.
Microsoft's Installer Cleanup Utility may help: http://support.micro...kb;en-us;290301
Use Add/Remove to un-install, and then open the Installer Clean up. If anything that has been un-installed shows, click it once to highlight, and then press the "Remove" button. Do not use it on anything you want to remain functional! A re-installation of the application will be required.
Posted 23 October 2007 - 05:51 PM
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