[MickeyT]

Hi,

I know there's been a few posts for this. I've followed the instructions but the virus is still on the computer. At the bottom right of the computer there's a white cross on a red circle. This cannot be Killbox (I think that's what it is called) because every time I click on it, it leads me to some gross site.

Logfile of HijackThis v1.99.1
Scan saved at 7:25:19 PM, on 17/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\vsnphv71.exe
C:\Program Files\BenQ\QMusic2\QMAgent.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\svchost.exe
C:\DOCUMENTS AND SETTINGS\DAVEY\DESKTOP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0278/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SNPHV71] C:\WINNT\vsnphv71.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [QMusic] "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [WindowsFY] C:\wp.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I would much appreciate your help!

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Welcome MickeyT to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! Be sure to follow ALL instructions!

We need to make sure all hidden files are showing so please:* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
***

Open HijackThis
Go to ‘config’
Go to ‘misc tools’
Press the button ‘open uninstall manager’
In the list find:

Security IGuard
Virtual Maid
Search Maid

Press ‘delete this item’.
Press ‘back’

***

Go to ‘config’
Go to ‘misc tools’
Press ‘open process manager’
Select the process, press ‘kill process’ (and repeat this if necessary):

C:\wp.exe
C:\wp.bmp
C:\Winnt\sites.ini
C:\Winnt\popuper.exe
C:\Winnt\System32\helper.exe
C:\Winnt\System32\intmonp.exe
C:\Winnt\System32\msmsgs.exe
C:\Winnt\System32\ole32vbs.exe
C:\Winnt\system32\msole32.exe
C:\WINNT\vsnphv71.exe

press 'back' and 'scan'

***

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0278/

O4 - HKLM\..\Run: [SNPHV71] C:\WINNT\vsnphv71.exe

O4 - HKCU\..\Run: [WindowsFY] C:\wp.exe

O9 - Extra button: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)

O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)

Click on Fix Checked when finished and exit HijackThis.

***

1) Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

2) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.

3) Once in Safe Mode, please run Killbox.

4) Select "Delete on Reboot".

5) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\wp.exe
C:\wp.bmp
C:\Winnt\sites.ini
C:\Winnt\popuper.exe
C:\Winnt\System32\helper.exe
C:\Winnt\System32\intmonp.exe
C:\Winnt\System32\msmsgs.exe
C:\Winnt\System32\ole32vbs.exe
C:\Winnt\system32\msole32.exe
C:\WINNT\vsnphv71.exe
C:\WINDOWS\System32\systr.dll

6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..

Let the system reboot.

***

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files <-WILL be there!
C:\Program Files\Security Iguard

Reboot into normal mode.

***

* Download and install Registrar Lite.
* Double click the purple Registrar Lite icon on your desktop.
* Copy the line in the box below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

* Click the "Go" button.
* It will take you into the "Policies" folder.
* Locate the "System" folder (in the right panel)
* If found, right-click on the System folder and go to Delete
* Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

***

Download Hoster
Unzip it to a convenient place and open the program.
Choose "Restore Original Hosts" and press "OK".
Close the program.

***

Download: deldomains.
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

***

There may also be a number of icons in the system folder that don't belong. Here are some examples:

casino.ico
date.ico
games.ico
mobile.ico
network.ico
pharm.ico
pharm2.ico
scanner.ico
spam.ico
spyware.ico

***

Download CleanUp!.

Find and doubleclick the file cleanup.

Go to options
Select ‘custom’
Put a check to:* empty recycle bins
* delete prefetch files
* scan local drives for temporary files
* CleanUp! All users.
* fully erase files (wipe clean)
Press 'cleanup!'

Once it's done, log off and log on again. This will remove files that were in use during the scan.

***

Please do an online scan, 2 would be better,

Trend Micro Housecall
Panda online scan

Make sure that you choose "fix" or "clean".

Save the results from the scan!

***

Post back here in this topic using the button ‘add reply’:
The results from the AV scan and a fresh log using HijackThis.


EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original post and still need assistance, please send me a PM.

Edited by g2i2r4, 06 May 2005 - 11:40 AM.

[g2i2r4]

Welcome MickeyT to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! Be sure to follow ALL instructions!

We need to make sure all hidden files are showing so please:* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
***

Open HijackThis
Go to ‘config’
Go to ‘misc tools’
Press the button ‘open uninstall manager’
In the list find:

Security IGuard
Virtual Maid
Search Maid

Press ‘delete this item’.
Press ‘back’

***

Go to ‘config’
Go to ‘misc tools’
Press ‘open process manager’
Select the process, press ‘kill process’ (and repeat this if necessary):

C:\wp.exe
C:\wp.bmp
C:\Winnt\sites.ini
C:\Winnt\popuper.exe
C:\Winnt\System32\helper.exe
C:\Winnt\System32\intmonp.exe
C:\Winnt\System32\msmsgs.exe
C:\Winnt\System32\ole32vbs.exe
C:\Winnt\system32\msole32.exe
C:\WINNT\vsnphv71.exe

press 'back' and 'scan'

***

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0278/

O4 - HKLM\..\Run: [SNPHV71] C:\WINNT\vsnphv71.exe

O4 - HKCU\..\Run: [WindowsFY] C:\wp.exe

O9 - Extra button: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)

O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4F43E235-6D1B-4CD7-AA63-C638BC73FF48} - (no file) (HKCU)

Click on Fix Checked when finished and exit HijackThis.

***

1) Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

2) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.

3) Once in Safe Mode, please run Killbox.

4) Select "Delete on Reboot".

5) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\wp.exe
C:\wp.bmp
C:\Winnt\sites.ini
C:\Winnt\popuper.exe
C:\Winnt\System32\helper.exe
C:\Winnt\System32\intmonp.exe
C:\Winnt\System32\msmsgs.exe
C:\Winnt\System32\ole32vbs.exe
C:\Winnt\system32\msole32.exe
C:\WINNT\vsnphv71.exe
C:\WINDOWS\System32\systr.dll

6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..

Let the system reboot.

***

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files <-WILL be there!
C:\Program Files\Security Iguard

Reboot into normal mode.

***

* Download and install Registrar Lite.
* Double click the purple Registrar Lite icon on your desktop.
* Copy the line in the box below and paste it into the "Address" field (located at the top) of the program:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

* Click the "Go" button.
* It will take you into the "Policies" folder.
* Locate the "System" folder (in the right panel)
* If found, right-click on the System folder and go to Delete
* Be very careful that you only delete the System folder that is inside the Policies folder.

Reboot your computer again.

***

Download Hoster
Unzip it to a convenient place and open the program.
Choose "Restore Original Hosts" and press "OK".
Close the program.

***

Download: deldomains.
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

***

There may also be a number of icons in the system folder that don't belong. Here are some examples:

casino.ico
date.ico
games.ico
mobile.ico
network.ico
pharm.ico
pharm2.ico
scanner.ico
spam.ico
spyware.ico

***

Download CleanUp!.

Find and doubleclick the file cleanup.

Go to options
Select ‘custom’
Put a check to:* empty recycle bins
* delete prefetch files
* scan local drives for temporary files
* CleanUp! All users.
* fully erase files (wipe clean)
Press 'cleanup!'

Once it's done, log off and log on again. This will remove files that were in use during the scan.

***

Please do an online scan, 2 would be better,

Trend Micro Housecall
Panda online scan

Make sure that you choose "fix" or "clean".

Save the results from the scan!

***

Post back here in this topic using the button ‘add reply’:
The results from the AV scan and a fresh log using HijackThis.


EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original post and still need assistance, please send me a PM.

Edited by g2i2r4, 06 May 2005 - 11:40 AM.