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Unable to install Sonic PDF


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#1
silvestre

silvestre

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ERROR

C:\WINDOWS\system32\iTECHUTIL.dll & C:\WINDOWS\system32\Itemng.dll

An error occuered while trying to replace the existing file:
DeletFile faield; code 5
Access is denied


Then it askes me if I want to abort, retry or ignore.... when I press ignore, it continues installing but then the application does not work....

What should I do?
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#2
starjax

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have you tried uninstalling Sonic first?
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#3
silvestre

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I had an older version of Sonic that stopped working. So as I was installing the new version, it said it was going ot uninstall the older version, and it did. But since the begining of the initial install it gave me the same error. I unistalled and installed several times with the same results.
What do you think I should do?
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#4
starjax

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Well I have a couple of thoughts. Lets start with TuneUp 2007 first:

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run
Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

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