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DR.WATSON POSTMORTEM DEBUGGER DISASTER!


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#1
vision of love

vision of love

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good day to all!especially to the person who will attend to this and fix my problem*smiles* :tazz:

Whenever i open a particular folder which contains Video files(mpeg,mpg,avi,etc..) after only several seconds a window pops up DR WATSONS POSTMORTEM DEBUGGER and ,then another window pops up saying Explorer needs to close,all these freezes everything on my pc until i disable the service on Windows task manager.

pls. help!i cannot access my videos anymore!I've already done all the steps in the previous posts on buster,cwshred,adaware,spybot,etc..


Logfile of HijackThis v1.99.1
Scan saved at 7:09:50 PM, on 4/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinFast\WFTVFM\WFTV.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\ESET\nod32kui.exe
C:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by GAS - C:\PROGRA~1\GETASF~1\ie_MenuExt.htm
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metroban...VBAuthentic.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...402/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{26141821-E70A-48BD-A250-E1B3417DAC77}: NameServer = 203.177.3.100 203.177.255.10
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)



THANKS in advance! ;)

Edited by vision of love, 17 April 2005 - 05:33 AM.

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#2
vision of love

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after doing again all the steps like buster,adaware,spybot,ccleaner,etc...here is the log again for today...somebody help me pls!

Logfile of HijackThis v1.99.1
Scan saved at 7:42:00 PM, on 4/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinFast\WFTVFM\WFTV.exe
C:\Program Files\BitLord\BitLord.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by GAS - C:\PROGRA~1\GETASF~1\ie_MenuExt.htm
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metroban...VBAuthentic.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...402/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{26141821-E70A-48BD-A250-E1B3417DAC77}: NameServer = 203.177.3.100 203.177.255.10
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
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#3
vision of love

vision of love

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OK,184 VIEWS AND NO REPLY WHATSOEVER.....
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#4
vision of love

vision of love

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help please!
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#5
vision of love

vision of love

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aaargh!no one is ever gonna help me
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#6
coachwife6

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Sorry you got overlooked. If you still need help, please post another log and we'll get right after it. :tazz:
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#7
vision of love

vision of love

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thanks!here is the new hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 7:42:00 PM, on 4/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinFast\WFTVFM\WFTV.exe
C:\Program Files\BitLord\BitLord.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by GAS - C:\PROGRA~1\GETASF~1\ie_MenuExt.htm
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\ServicePackFiles\i386\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metroban...VBAuthentic.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...402/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{26141821-E70A-48BD-A250-E1B3417DAC77}: NameServer = 203.177.3.100 203.177.255.10
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
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#8
coachwife6

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What kind of troubles are you having?

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.


R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

Reboot and post a new log. :tazz:
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#9
vision of love

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i cannot open windows explorer folders which contains video files,only happens with video files.everytime i open it,it freezes my pc and a windows window appears with dr.watson postmortem debugger.

Logfile of HijackThis v1.99.1
Scan saved at 8:59:18 PM, on 5/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
D:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.philstar.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.philstar.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: Download by GAS - C:\PROGRA~1\GETASF~1\ie_MenuExt.htm
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metroban...VBAuthentic.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...402/mcfscan.cab
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

Edited by vision of love, 03 May 2005 - 07:01 AM.

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#10
coachwife6

coachwife6

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It doesn't appear that you have any anti-viral programs running. You need some immediately. There are several free ones - grisoft offers one.

Please download and install and run it.

I want you to also run a virus scan from:

http://www.pandasoft...n_principal.htm

Please use Internet Explorer to download it.

Please post the results of the Panda scan along with a new hijack this log. :tazz:
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#11
vision of love

vision of love

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i use NOD32 anti virus software.

it seems that the dr.watson postmortem debugger problem has been solved as i can now open my video files folder without dr.watson postmortem debugger appearing and freezing my pc BUT i developed a new problem.Whenever i open those same folders containing video files,i can open it for like some seconds then a windows error window appears saying WINDOWS EXPLORER needs to close and then it does what it says and closes by itself with the entire desktop icons refreshing as well then goes back in the desktop but the folder is closed.

what to do??


PANDA activescan results:

Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Betting.lnk
Adware:Adware/SideFind No disinfected Windows Registry
Adware:Adware/Transponder No disinfected C:\WINDOWS\inf\Pynix.inf
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Discount.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Computers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Books.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Auctions.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Flowers.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Golf.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Jewelry.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Movies.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Music.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Online Store.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Perfume.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Shop\Sleepwear.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Going Places\Travel.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Going Places\Luggage.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Going Places\Hotel Deals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Going Places\Car Rentals.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Going Places\Air Tickets.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Horoscope.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Games.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Casino Palace.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Betting.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Fun & Games\Casino.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Technology\Adware Remover.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Technology\Anti-Virus.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Technology\PC Cleaner.lnk
Adware:Adware/CWS No disinfected C:\Documents and Settings\gfhk\Favorites\Technology\Tech & gadgets.lnk
Virus:Trj/Downloader.BRW Disinfected D:\New Folder (3)\Photo Druid v1.0 - improve quality of pictures\Photo Druid v1.0 - improve quality of pictures\Internet Explorer Security.exe


new log:Logfile of HijackThis v1.99.1
Scan saved at 11:02:17 PM, on 5/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\ESET\nod32kui.exe
C:\Program Files\WinFast\WFTVFM\WFTV.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.philstar.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.philstar.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: Download by GAS - C:\PROGRA~1\GETASF~1\ie_MenuExt.htm
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metroban...VBAuthentic.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...402/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{26141821-E70A-48BD-A250-E1B3417DAC77}: NameServer = 203.177.3.100 203.177.255.10
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

Edited by vision of love, 04 May 2005 - 09:06 AM.

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#12
coachwife6

coachwife6

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Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • "Automatically save logfile"
      • Automatically quarantine objects prior to removal"
      • Safe Mode (always request confirmation)
      • Prompt to update outdated confirmation) - Change to 7 days.
    • Click the "Scanning" button (On the left side).
    • Under Drives & Folders, select "Scan within Archives"
    • Click "Click here to select Drives + folders" and select your installed hard drives.
    • Under Memory & Registry, select all options.
    • Click the "Advanced" button (On the left hand side).
    • Under "Shell Integration", select "Move deleted files to Recycle Bin".
    • Under "Log-file detail", select all options.
    • Click on the "Defaults" button on the left.
    • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
    • Click the "Tweak" button (Again, on the left hand side).
    • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
      • "Unload recognized processes during scanning."
      • "Obtain command line of scanned processes"
      • "Scan registry for all users instead of current user only"
    • Under "Cleaning Engine", select the following:
      • "Automatically try to unregister objects prior to deletion."
      • "During removal, unload explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot."
      • "Delete quarrantined objects after restoring"
    • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
    • Click on "Proceed" to save these Preferences.
    • Click on the "Scan Now" button on the left.
    • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Close all programs except ad-aware.
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you


If you would please, rescan with HijackThis and post a fresh log in this same topic.
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