Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

PC Reboots after loggin on

  • Please log in to reply




  • Member
  • PipPipPip
  • 501 posts
After logging on this PC reboots after a few minutes. First there is a network error then it reboots. I can boot to Safe Mode. All of the following was done is Safe Mode. I have Norton Anti-Virus and Zone Alarm running on this PC. Whatever is on this PC I encounter the following issues in Safe Mode: prevented from use of Thumb Drives to copy off data (locks up), It seems to block the install of programs, prevents AVG from scanning, and seems to be blocking the Panda Web scan for problems. I can copy to Floppy disks.

Computer WeissKids2:

1. I Ran ATF Cleaner
2. I Had to install AVG Anti-Spyware from safe mode. When I run it in safe mode after a few minutes I get the “Blue Screen of Death” and it reboots. So, I cannot use this to remove any threats.
3. SUPERAntiSpyware Home Edition will not install in Safe Mode – it complains about a policy set against it.
4. AVG 75 wouldn’t install (safe mode or because of some infection?)
5. Ran pandasoftware.com/activescan in safe mode: This begins then hangs up or disallows the web site.
6. I haven’t tried windows update as I can only boot to safe mode.
7. Ran Ad Adaware – no errors
8. Ran Norton Antivirus – Quarantined some viruses
9. Ran Spybot – removed or Quarantined some viruses
10. I ran AntiVir PersonalEdition Classic – 9 warnings on files it could not open

My Hijack This, AntiVir PersonalEdition Classic log and Norton ANtiVirus Scan follow. Can you help?

Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 10:48:53 PM, on 10/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [WatchDog] "C:\Program Files\WatchDog\watchdog.exe" /login
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1140271437\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128212000828
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WatchDog Network Server (wdserver) - None - C:\Program Files\WatchDog\wdserver.exe

AntiVir PersonalEdition Classic Log:

AntiVir PersonalEdition Classic
Report file date: Tuesday, October 23, 2007 20:34

Scanning for 1036370 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Username: Linda
Computer name: WEISSKIDS2

Version information:
BUILD.DAT : 269 15604 Bytes 9/10/2007 14:31:00
AVSCAN.EXE : 290856 Bytes 8/23/2007 18:16:29
AVSCAN.DLL : 49192 Bytes 8/16/2007 17:23:51
LUKE.DLL : 147496 Bytes 8/14/2007 20:32:47
LUKERES.DLL : 10280 Bytes 8/21/2007 17:35:20
ANTIVIR0.VDF : 7371264 Bytes 5/31/2006 17:32:40
ANTIVIR1.VDF : 7251968 Bytes 7/10/2007 17:32:46
ANTIVIR2.VDF : 1542656 Bytes 8/25/2007 22:21:02
ANTIVIR3.VDF : 29696 Bytes 8/28/2007 12:22:36
AVEWIN32.DLL : 2789888 Bytes 8/29/2007 22:09:10
AVWINLL.DLL : 14376 Bytes 2/26/2007 15:36:26
AVPREF.DLL : 25640 Bytes 7/18/2007 12:39:17
AVREP.DLL : 155688 Bytes 4/16/2007 18:16:24
AVPACK32.DLL : 360488 Bytes 8/3/2007 13:46:00
AVREG.DLL : 30760 Bytes 7/18/2007 12:17:06
AVARKT.DLL : 278568 Bytes 8/28/2007 17:26:33
AVEVTLOG.DLL : 86056 Bytes 7/18/2007 12:10:18
NETNT.DLL : 7720 Bytes 3/8/2007 16:09:42
RCIMAGE.DLL : 2342952 Bytes 8/7/2007 17:38:13
RCTEXT.DLL : 86056 Bytes 8/21/2007 17:50:37
SQLITE3.DLL : 339968 Bytes 7/23/2007 14:37:21

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: off
Scan boot sector.................: on
Boot sectors.....................: C:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Tuesday, October 23, 2007 20:34

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
14 processes with 14 modules were scanned

Start scanning boot sectors:
Boot sector 'C:\'
[NOTE] No virus was found!

Starting to scan the registry.
The registry was scanned ( '41' files ).

Starting the file scan:

Begin scan in 'C:\' <DRV1_VOL1>
[WARNING] The file could not be opened!
[WARNING] The file could not be opened!
[WARNING] The file could not be opened!
[WARNING] The file could not be opened!
[WARNING] The file could not be opened!
[WARNING] The file could not be opened!
C:\Program Files\321Studios\Shared\DVDXRescue.EXE
[WARNING] The file could not be opened!
C:\Program Files\321Studios\Shared\Platinum.exe
[WARNING] The file could not be opened!
C:\Program Files\321Studios\Shared\XPress.exe
[WARNING] The file could not be opened!

End of the scan: Tuesday, October 23, 2007 21:22
Used time: 48:05 min

The scan has been done completely.

7452 Scanning directories
261512 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
9 Files cannot be scanned
261512 Files not concerned
2956 Archives were scanned
9 Warnings
6 Notes

Norton Anti Virus Scan:
Risk Action Count Filename Risk Type Original Location Computer User Status Current Location Primary Action Secondary Action Logged By Action Description Date
Trojan.Zlob Cleaned 3 Unavailable File Unavailable WEISSKIDS2 WEISSKIDS2\weissfamily Cleaned Unavailable Clean security risk Quarantine Manual scan The file was repaired successfully. ########
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP