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Can't open 'My Documents' or 'My Computer'. drwtsn


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#1
PPb

PPb

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PC froze up when go to 'My Computer'. Got drwtsn.exe.
Found the same problem posted in March and early this month.
The fix did not work for me. (How do you get Hijack this log?)
Please help.
tbone
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#2
OldTimer

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Hi PPb and welocme to the GTG forums. To run a HijackThis log please do the following:

We need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe. Double-click on the file you just downloaded and click on the UnZip button to install the program. It will be installed to the C:\Program Files\HijackThis\ directory by default.

If you cannot use My Computer to navigate with then to start HijackThis either use Windows Explorer and navigate to the c:\program files\HijackThis folder or click Start>Run, type "c:\program files\hijackthis.exe" into the Open editbox and click the Ok button. Click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.

POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.

I will review your log when it comes in.


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT
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