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Upgrade from Office XP to 2003


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#1
idrawstuff

idrawstuff

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Hello!

I work in an office with 8 workstations; we recently found out that an old
employee installed pirated copies of Office XP on our workstations some time
back; when we realized the problem, we bought new copies of Office 2003 to
remedy the situation.

First I installed Office 2003 as the recommended "upgrade" install, but I
was still failing validation at the Validate Office website because my old
Office XP program was lurking in the background. Also, Outlook wouldn't come
up because it said I was trying to run two versions of Outlook side-by-side.

Next I tried completely uninstalling my Office XP and Office 2003 sets, then
reinstalling Office 2003 as a "full install." At this point, it seemed to
work fine until I tried to open an Excel file, and the "Configuring Office
XP" box came up and prompted me for my old product key. I cancelled, but
every Office file I tried to open prompted me to reinstall Office XP. Also, I
started having problems with Outlook trying to run two seperate versions
again.

Next I tried uninstalling all Office applications, running the version of
Office Clean that came with my Office 2003 disc, then reinstalling as a "full
install" but the results were identical.

I repeated the entire process logged in as the adminstrator, again with identical results.

I'm not sure what to try next! I don't want pirated software on our
workstations, but I can't seem to make it go away, and the desktop I'm trying
this all on is crippled Office-wise until I figure out a fix. Any ideas?
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#2
idrawstuff

idrawstuff

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If it helps, I'm running Office XP Professional with Frontpage, and I'm trying to install Office 2003 Professional Edition.
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#3
idrawstuff

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I got it.

The old IT guy had deployed Office XP on the server, which was sending Office XP "install-on-demand" shortcuts to our workstations every time we logged on to the network.

We've called in a professional to dismantle the installer. Thought I'd keep you guys posted in case this happens to anyone else.
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