I work in an office with 8 workstations; we recently found out that an old
employee installed pirated copies of Office XP on our workstations some time
back; when we realized the problem, we bought new copies of Office 2003 to
remedy the situation.
First I installed Office 2003 as the recommended "upgrade" install, but I
was still failing validation at the Validate Office website because my old
Office XP program was lurking in the background. Also, Outlook wouldn't come
up because it said I was trying to run two versions of Outlook side-by-side.
Next I tried completely uninstalling my Office XP and Office 2003 sets, then
reinstalling Office 2003 as a "full install." At this point, it seemed to
work fine until I tried to open an Excel file, and the "Configuring Office
XP" box came up and prompted me for my old product key. I cancelled, but
every Office file I tried to open prompted me to reinstall Office XP. Also, I
started having problems with Outlook trying to run two seperate versions
Next I tried uninstalling all Office applications, running the version of
Office Clean that came with my Office 2003 disc, then reinstalling as a "full
install" but the results were identical.
I repeated the entire process logged in as the adminstrator, again with identical results.
I'm not sure what to try next! I don't want pirated software on our
workstations, but I can't seem to make it go away, and the desktop I'm trying
this all on is crippled Office-wise until I figure out a fix. Any ideas?