[jeffers]

Hi,

On my Dell Lattitude C510/610 laptop running win XPpro, different folders and programmes started opening up for no apparent reason. They would then rapidly flash and when I tried to close them they immediately restarted.

I tried running a virus scan (using Virgin Media) PCGuard. The scan runs for about twenty seconds the shuts down with the info that the scan had been cancelled by user.

I've tried starting in safe mode but the problem occurs in this as well.

Appreciate any help offered as I am stumped.

Regards
Jeff

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Hello JT,

Unfortunately, once booted up the computer opens folders and programmes immediately and I cannot get them to close nor run anyprogramme of my choosing.
FYI, On last boot, it opened the Search folder, Desktop folder and Paintshop Pro. It also tried to open IE7 but firewall blocked it.

As it is only a small hard drive and everything is backed up, would it solve the problem if I refomatted and reinstalled?

Thanks for reply.
Jeffers

[jeffers]

Hello JT,

Unfortunately, once booted up the computer opens folders and programmes immediately and I cannot get them to close nor run anyprogramme of my choosing.
FYI, On last boot, it opened the Search folder, Desktop folder and Paintshop Pro. It also tried to open IE7 but firewall blocked it.

As it is only a small hard drive and everything is backed up, would it solve the problem if I refomatted and reinstalled?

Thanks for reply.
Jeffers

[jeffers]

As with the 'Hijack this' I have tried the cleaners but the malware won't let me run any programmes at all.

If I try to connect to the web browser (firefox) the malware tries to open IE7 and shuts down firefox so I cannot download anything.

I have used my desktop computer and downloaded cleaners to disk but cannot run the disk on the laptop.

Cheers
Jeffers
ps. Thanks JT for your help.

[Rorschach112]

Try this, if you get it working then post it over at the malware removal forum and paste the link here for me.


Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.

• Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
• Under Additional Scans on the bottom right, check the boxes for Reg - Disabled MS Config Items, Reg - Uninstall List.
• Now click the Run Scan button on the toolbar.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Use the Add Reply button and Copy/Paste the information back here. I will review it when it comes in. If, after posting, the last line is not < End of Report > then the log is too big to fit into a single post and you will need to split it into multiple posts.

[jeffers]

Hi Rorschach,

Still no joy I'm afraid, can't get anything to run once the other programmes start popping up.

Is it possible to run a scan programme from the cd boot before the operating system becomes fully active?

Cheers
Jeffers

[Rorschach112]

Could you try put the file on a flash key, reboot into safe mode, and try run it.

[jeffers]

Thank you, I'll try that now.

Jeffers