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Xbox 360 / PC Media Sharing Issues-- Please help


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#16
toffee11111

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Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex



Thanks a lot, looked everywhere for a fix to this problem. Working fine and plays all my .avi files after following these instructions, your a legend
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#17
jtgrant

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Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex


hey, i'm trying to do this, but it won't sucessfully stop the network sharing service or let me delete several files in the drm. any ideas?
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#18
SpankingStevieB

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Hi, this is my first ever post but I found this issue so frustrating myself that I feel I should do my best to share the solution that worked for me. If you are getting the PC not listed issue where your XBOX360 cannot see your PC then it is possible that you have not yet set up a home network. Physically you might have wired the XBOX to the PC but your XBOX will not find the PC if the ethernet cable is wired to your router/modem. To fix this problem you should also carry out the following steps. 1. Left Click on "START" - 2. Select "Control Panel" - 3. Select "Network and Internet Connections" - 4. Select "Set up or change your home or small office network" - 5. Select "NEXT" to start using the Network Setup Wizard - 6. Take a look at the checklist that is recommended but don't worry about it too much if you want to crack on and solve the problem (like myself, you've probably done everything on the list already) - 7. I chose the "ignore disconnected network hardware" option on the next screen but that might be different for others (it worked for me) - 8. I then chose to "use the existing shared connection" - 9. Change the Computer description to whatever you like but my advice is to leave the Computer Name to whatever the default is - 10. I also left the Workgroup name as MSHOME - 11. Turn on file and printer sharing - 12. You then simply select NEXT and if your lucky you'll have been struggling withe same issue and me and this will finally resolve it for you. NOTE. I also followed other advice about adjusting my anti-virus software's firewall to allow my XBOX access and advice about clearing out a DRM directory and restarting services. You might need to try all of these things if you can find the advice online but this "HOME NETWORK CREATION" solution was the clincher for me. Yip-F-Ing-EE for that !!!
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#19
SpankingStevieB

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Good Luck !

Edited by SpankingStevieB, 28 December 2009 - 07:13 AM.

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#20
Kamtae

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Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex



YOU
ARE
GOD
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#21
john.orion

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I joined for the sole purpose of replying to this post. I'm still flabbergasted that this worked. I was sitting here with my laptop, using remote software to connect to the computer downstairs (because it is the one that shares media). I've been having this problem of connection also. It used to work fine, but somehow now it doesn't. I have changed the computer, but used imaging software to copy everything to the new machine. I may have had to repair Windows after the imaging, I don't remember. Regardless, I was having this problem: PC Not Listed.

My XBOX was sitting on that same screen that shows PC Not Listed when I followed theses steps, and on the TV, right after I started up the service again, BLAM! my PC showed up! Two entries are now above the PC Not Listed line.

I can't believe something so simple worked, not to mention that it was so fast and didn't even need a reboot of the computer or restart of the XBOX, or any interaction whatsoever on the XBOX!

Thanks a million espion!

Unfortunately now I've wasted all my time on fixing this problem and I don't have time to watch the show I downloaded. Stupid Microsoft for not telling us what the systems look for before they connect.

Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex


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#22
DoomDave

DoomDave

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Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex


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#23
DoomDave

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Brilliant - abso - brilliant. Just upgraded from my Playstation 1 (LOL-True) to Xbox 360 S 250GB. Had all the same probs seeing PC from Xbox end. Messed about for hours with firewall etc etc. Typed error message into official Xbox tech support - sod all help! Then I found Espion's post. TWO YEARS ON AND A NEW GEN OF MACHONE FOR CHRISSAKE!

Thx E.
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#24
tomatoxflames

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ok, i think I have this figured. Assuming you DO HAVE the 3 services running and you still CANNOT see your xbox in the Media Sharing screen in Media PLayer:
-login to the xbox
-go to video library
-your computers name should be listed (usually under portable device)
-click on your computers' name, and viola! xbox360 should instantly appear on the media sharing page back in media player

let me know how this goes
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#25
rafi21

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then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder

this part doesnt work for me because in windows 7, when i try and double click to open documents and settings, it says access denied. and i even tryed going in it as an admisistrator account, same thing.

and help for windows 7 users?

i used to be able to ICS share with my laptop+xbox when i had XP, but since windows 7 it never works
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#26
a7xftw92

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Hi guys.

I had the same problem and just found a solution that finally allowed my PC to see my XBox. I thought I'd post it here so the rest of you can finally overcome this issue. All credit goes to Alex (OldSchoolGamer) on the www.technologyquestions.com forums for providing this answer:

*****

Ok this is not an issue with a firewall, it took me 3 calls and about 12
transfers to get an answer. For phone help dial 1800-4MY-XBOX then get to
live console help and ask to speak to the hardware department. Describe
issue, most likely will get transferred a couple times till you end up back
at the hardware depart, let them know its a pc failed message. They can walk
you through it.

Its basically a DRM (data rights management) problem. Steps to fix are as
followed:

Click start, go to run
type services.msc
go to Windows Media Player Network Sharing Service
double click it and hit stop

then you will need to be able to see all hidden files and folders:
Open my computer window, and click on the tools tab at the top and select
folder options, and click the view tab

Scroll down make sure show hidden files and folders is shown
then scroll further down and uncheck hide protected operating system
files(recommended)

then you must delete the DRM files in Windows Media center folder:
Click on My Computer, choose your harddrive (usually C:) click on documents
and settings folder, then All Users Folder, and you should see DRM folder
Double click DRM folder
Control and a to select all the files, then shift delete (to skip sending to
the recycle bin), then hit yes, now close this window

Go back to run, type services.msc and highlight Windows Media Player Network
Sharing Services and right click and select start, this should fix the
problem varify you are still sharing the connection via windows media player,
library tab, share media option, and that it still sees your xbox,

restart xbox: go to media tab and select music, choose computer it should
now search and (yes finally) find your computer

Have a nice day
-Alex


Oh my god thank you for posting this Espion, I was about to punch a baby in the kidney -__-. This was driving me up the walls as I had it working before but somehow my computer decided to say screw you and your settings >___>

Thanks again, you saved a baby .__.
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#27
miklo602

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Can someone help me please. I can get my media shared to my xbox through windows media player but not all of my music will show up on my xbox. I have gone all over the internet and no help :(
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#28
poisonshift

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ok guys, this is the dumbest thing ever and I gave it an attempt a year or so ago and got so frustrated I gave up. went out a bluray with networking. 

 

just by chance I found the solution.

 

on your pc go to tasks, settings, general, media center setup, join wireless network.

 

if that doesn't work nothing else will i promise you.

 

should close the topic, that's the solution. please don't let it get lost in all of these posts.


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#29
brigitdryad0

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I know I'm resurrecting this, but I found a simple solution when it happened to me. My folders simply weren't shared. I had to go up to the highest level of folder that was marked "Make this folder private" and uncheck it (it can take awhile for this setting to propagate down to all the subfolders), then go into the properties of the folder(s) I wanted explicitly to share and click "Share this folder on the network." The Xbox appears to look specifically for the "My Music," "My Videos," etc. folders (e.g., the folder of music I initially wanted to play was in a different folder in "My Documents"; I had to copy it to the "My Music" folder for the Xbox to see it). This is on XP Pro SP3, with ***NO*** Media Center, both computer and Xbox connected to the same router via WiFi. Oddly, I tried the suggestions regarding Windows Media Player, and it seemed to be unrelated. The Xbox never did show up in WMP, but I did finally get my computer media files to show up on the Xbox by fixing the sharing settings.


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