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Turtle Beach Montego DDL "zapped" my computer


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#1
10sguru

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I just attempted to install Turtle Beach's Montego DDL sound card on my XFX Mach4 KT400ANB motherboard and now I am getting a posting error. One long beep followed by two short beeps. Is this a coincidence or did the installation cause a conflict because now the computer won't even boot up (WXP Pro SP2). Also I did disable the onboard audio in the bios setup prior to the installation. I am fairly knowledgeable about computers but I am in serious need of some professional Geek help. Thanks.
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#2
jtscustomcomputers

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Hello 10squru,


Be sure the computer is powered down and unplugged and try reseating your video card. One long beep followed by two short is usually indicator of a video problem.

Edited by jtscustomcomputers, 27 October 2007 - 11:21 AM.

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#3
10sguru

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Hey JTS,

Wow that was a fast reply. I was just coming back to the site to post that I did a little more research on the beeps and as you said, check the video card. Some how I must have "fat thumbed" the seating of the video card when installing the sound card;reseated and all is well. I am attempting to install this card on computer #2 to make sure it isn't a DOA because computer #1, which is a Biostar M7NCD motherboard also with on board audio that is running WXP Pro SP1 would not recognize it. In the Turtle Beach control panel when I try to launch it I get an error message that says could not find a DDL device. I will report back and see what I may need to do to computer #1 if in fact computer #2 to recognizes it. Stay tuned and thanks so much for your input.
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#4
10sguru

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Well actually got it to install but after reading the fine print discovered that this card isn't compatible with WXP so it will be going back.
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#5
jtscustomcomputers

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Hello 10squru,

You card is Turtle Beach's Montego DDL sound card. This should be compatible with xp.

Here is a link I found on known issues.

Here is a second link with more support info.

Here is third link on proper uninstall/install of driver

Hope they may be of help.

Edited by jtscustomcomputers, 27 October 2007 - 01:43 PM.

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