[clicketysplit]

Would anyone happen to know why when I attemp to play video files in the
.MOV format with QT player from my secondary internal hard drive I receive the following message:

Couldn't open the file "138810" because an unknown error occurred. The
number of the error is: -8971

I have two hard drives in my computer one that's 160Gb used for XP and other
programs and the other is 250Gb used as a mass storage drive that I keep all
my videos on. When I browse to one of the QT .MOV files it gives me an
error message.

Seasons best!

Elaine Beauxrauxgard-Weiderhoff

Edited by clicketysplit, 30 October 2007 - 09:45 AM.

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what if you copy a .mov file to the same hard drive as windows and try to open it from there? same problem?

[dsenette]

what if you copy a .mov file to the same hard drive as windows and try to open it from there? same problem?

[clicketysplit]

[size=3]I have tried that with the same results and the same error message

Edited by clicketysplit, 30 October 2007 - 10:26 AM.

[dsenette]

uninstal quicktime through add remove programs...then re-download it from here and reinstall it

[clicketysplit]

Same thing....