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Cannot INSTALL thing


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#1
Tom07

Tom07

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I cannot install programs

I'm not sure whats wrong, I cant install or download updates in Windows update either!

It's different errors every time, for AVG it installs then at the end it says stuff like "couldn't create shortcut" etc..

I installed Tune up utilizes with no problem

Edited by Tom07, 01 November 2007 - 04:01 PM.

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#2
wannabe1

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Hi Tom07...

Because all these symptoms can be caused by malware, I would suggest you start by letting our malware experts have a look at the problem first.

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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#3
Tom07

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Alright thanks!!
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