Serious Discussion is more for the serious discussion of real life issues, and not for computer help, so I've asked for your topic to be moved to the Tech forums where it will be more visible
Am I 'giving' away access to the files on my Laptop?
THE LAPTOPLOCK DOES NOT MONITOR OR RECORD USER ACTIONS. THE LAPTOPLOCK DOES NOT ALLOW ANYONE ACCESS TO YOUR COMPUTER OR DATA. THE LAPTOPLOCK CAN ONLY EXECUTE ACTIONS THE USER HAS PRE-PROGRAMMED IT WITH.
From the service's description it looks like I have to provide a password that gives access to my computer (ugh) - or do I only provide that password when (and if) my laptop is stolen (heaven forbid).
You have to provide a password when you sign up, and you set up another password on your computer, they both can, and should be different to all the other passwords you use. If your laptop is stolen then you log into their website with your password, and you mark the laptop as stolen. The next time your laptop connects to the internet, the service will try to find out as much information about where the laptop is connecting from as it can, it can also delete or protect specific files if you set it up to do that. If it doesn't connect to the internet, it will ask for a password (depending on your settings) and if they get that password wrong, it will do the actions you have asked it to do, like delete certain files
If after a while LaptopLock has been unable to connect to the Internet, it could ask the user to verify their identity by asking for a password. This option is set during installation and depends on how visible LaptopLock's presence should be.
From that site the software looks perfectly safe, but I'd wait to see if anyone else has any experience with it