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Windows XP Browser Issues


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#1
susie_cal

susie_cal

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I am unable to access Yahoo and update any Windows or Microsoft items. I thought at first my laptop was infected but after a week of help from racenutalways he assured me my computer was not infected and refered me to this post. When I try to access Yahoo or Windows update the computer sits there for 2 minutes and then comes up with an error that says web page can not be found. :)
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#2
Mr Freeze

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have you looked in your internet options/advanced tab/see if show friendly urls is checked...if not check it.../and check if http 1.1 is also checked/click ok /click ok to close

have you ever cleaned your temporary internet files

atf cleaner is very good

ATF Cleaner

Edited by Mr Freeze, 03 November 2007 - 08:57 PM.

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#3
susie_cal

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Yes I have used ATF Cleaner. When I went to internet options and checked the items you instructed me to check I could not find show friendly URLS, and the http 1.1 was checked.
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#4
Mr Freeze

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go to internet options and see if all your add ons are enabled

check the ones that dont require permission to run

start/control panel/internet options/programs tab/manage add ons/enable all/click ok

go to this site ... http://www.onecomput...htm#winsock_fix

scroll to cant connect to internet

Edited by Mr Freeze, 04 November 2007 - 08:46 AM.

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#5
susie_cal

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I think I should tell you if you haven't figured out by now I'm a so-so computer person. When they say ping, I'm not sure what they are talking about. I went to the link and downloaded the things in the article and restarted the computer. I do want to add that as far as getting to other search engines I can go to Google or others, just not yahoo and no matter what I can't get downloads from Windows or Microsoft. I did check the add-ons. I know I'm not much help but I'm trying!!!!!

Edited by susie_cal, 04 November 2007 - 05:28 PM.

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#6
Mr Freeze

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no matter what I can't get downloads from Windows or Microsoft.

are you getting a error when you try windows update

when you say yahoo do you mean yahoo.com...yahoo mail..or yahoo messenger

make sure you have Java installed and activated. You can get the latest JVM from sun.com. If that doesn't help, make sure you delete all Yahoo cookies. This could be caused by a corrupted cookie.

http://filehippo.com...d_java_runtime/

get update java from there

Edited by Mr Freeze, 04 November 2007 - 11:18 PM.

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#7
susie_cal

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I am trying to access Yahoo.com and yes I get an error with windows update. I am including the error message I get. I updated Java.



Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Check your Internet connection. Try visiting another website to make sure you are connected.

Retype the address.

Go back to the previous page.

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.
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#8
Mr Freeze

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you may not recieve this error but here are some suggestions you can try

http://www.updatexp....0x80072efd.html

try to add yahoo to the trusted sites

-Open Microsoft Internet Explorer.
-Click Tools, and then click Internet Options.
-Click the Security tab, and then click Trusted Sites.
-Click Sites, and then click to clear the Require server verification (https:) for all sites in this zone check box.
-In the Add this Web site to the zone box, type each of the following addresses, and click Add after each address:
www.yahoo.com

Click OK to close all Internet Options windows.

Edited by Mr Freeze, 06 November 2007 - 10:00 PM.

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#9
susie_cal

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Mr. Freeze I would like to thank you for your help but I have decided this is over my head and I've taken my computer to someone to see if they can fix it. Once again thank you for your help.
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