With the current Hijack This Forum system, it's hard to tell whether a staff member is already helping someone with their log, and some users are left behind getting no help with their log because their topic is being pushed down to the bottom of the forums. It's also hard to search through all of the resolved, current, and closed threads to find a thread that has been resolved that deals with an infection you're trying to find more information about.
I think it would be a good idea if we split the one Hijack This forum into 3 forums.
- Malware Removal - HijackThis™ Logs Go Here (Users post their logs into this forum as usual, this is where the users wait for help)
- HijackThis™ Logs In Progress (Staff move the topics here when they are helping the user with them)
- HijackThis™ Logs Abandoned Threads (If the topic is abandoned - not resolved, it goes here)
- HijackThis™ Logs Resolved Threads (If the topic is resolved it goes here)
Thanks for your time,