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#16
ChristineC

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One more thing I just noticed:
On the right of my start bar, where all the startup stuff is, there's a little icon now that looks like the windows update icon, and it says "Downloading Updates: 0%" when you mouse over it, but I have no idea where it came from, and can't double-click it or right-click it or anything. It hasn't actually changed from 0% since I noticed it, but I don't know if it's from the Microsoft AntiSpyware I installed on your suggestion, or some new annoyance. Just thought I should let you know.

Edited by ChristineC, 22 April 2005 - 05:16 PM.

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#17
Daemon

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Click here to make sure that you have the latest Critical Update patches for Windows. Let me know if that repairs your Display settings.
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#18
ChristineC

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It tells me to install SP2, but according to your website, that can REALLY screw up my computer if it's infected with anything. Should I go ahead and do it anyway? I downloaded SP1 just prior to starting this thread, as that's what your site recommended.
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#19
Daemon

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There is no evidence of infection in your HJT log or mwav scan now.
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#20
whatevah

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If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV :tazz:

Edited by Geek U Moderator

Edited by ScHwErV, 22 April 2005 - 08:21 PM.

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#21
ChristineC

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Okay, I downloaded and installed Windows SP2 (which took quite a while!)
My desktop hasn't been fixed, and the same two tabs are the only ones which exist when I open Control Panel>Display. What else can I do?
Also, even after a reboot, the homepage and search page still are fine - hooray! :tazz: No other signs of that pest either. Woo!
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#22
Daemon

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Could you export a couple of registry keys for me.

Click Start>Run and paste the following into the box, then click OK:

regedit /e C:\key1.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System"

That will export the contents of the key to a C:\key1.txt file. Then repeat the process, pasting this:

regedit /e C:\key2.txt "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System"

Copy and paste the contents of the key1.txt and key2.txt files here.
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#23
ChristineC

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Okay, here's the contents of key1:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

And here's key2:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"WallpaperStyle"=dword:00000000
"NoDispBackgroundPage"=dword:00000001
"NoDispAppearancePage"=dword:00000001
"Wallpaper"="c:\\wp.bmp"
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#24
Daemon

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OK good. Click Start>Run and type regedit in the box >OK

Navigate to this key in the left hand pane:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

Click it and the contents will be shown in the right hand pane. Click this entry to highlight it:

NoDispBackgroundPage

Right click and delete. Then do the same for this entry:

NoDispAppearancePage

Don't delete anything else. Close Regedit and go to Control Panel>Display. The tabs should be back - let me know if you can change your desktop now.
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#25
ChristineC

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Hey, the tabs ARE back! WOO!
But I still can't figure out how to change it. When I follow your earlier instructions of Desktop>Customise Desktop>Web, I can't find the "Web" bit. When I click "Customize desktop, I get a box with 4 boxes labeled "Desktop Icons", and "My Computer" is checked, then below that are fice desktop icons, none of which are "web", and below them is a Desktop Cleanup button, with a box with "Run Desktop Cleanup Wizard Every 60 days" checked. When I'm just under the desktop tab, I can't actually select a different background either; the word "background" above the choices list is greyed out.
Am I missing something?
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#26
Daemon

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Might need to make another registry change. In Customise Desktop, do you not have two tabs at the top: General and Web?
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#27
ChristineC

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No, just General.
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#28
Daemon

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OK. Click Start>Run and type regedit in the box >OK

Navigate to this key in the left hand pane:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

Click it and the contents will be shown in the right hand pane. Click this entry to highlight it:

WallpaperStyle

Right click and modify. Change the value data to 1

Close Regedit and go to Control Panel>Display - let me know.
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#29
ChristineC

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Nope, still nothing.
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#30
ajayv

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Edited.... Please start your own topic ajayv.

Edited by Daemon, 23 April 2005 - 02:13 AM.

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