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Constant re boot


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#1
pfrad

pfrad

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It seems my combuter wants to re boot constantly, sometimes this occurs upon start up, sometimes during browsing, really arbitrairly , I then get the window "this system has recovered from a serious error" sometimes I hit the dont send option, and it reboots again, this goes on and on, the error signature is as follows
BC Code 1000008e
BCP1 C00000ID
BCP2 BF9D2CC
BCP3 AA39D2CC
BCP4 00000000

These log codes change often during different failures

Any ideas where to go from here much appreciated
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#2
pip22

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First you should disable the 'automatic restart' in Windows while it's running.
Go to 'Control Panel' (classic view) and click 'System' icon.
Click the 'Advanced' tab.
Click the bottom 'Settings' button (in the 'Startup and Recovery' section).
Untick the option for 'Automatically Restart'.
Click 'OK'

Now when Windows encounters a serious error you will get a 'BSOD' with hopefully more information, possibly including an error message in capitals at the top, plus some error codes below it. When this occurs please post what you see on the BSOD.

Edited by pip22, 07 November 2007 - 04:28 AM.

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#3
pfrad

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Ok, restart disabled as suggested , yet when it does restart, the BSOD does not appear, it justs restarts, and says again windows has just recovered from a serious error?

Where to go from here?
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#4
pfrad

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Ok this time I got the BSOD stop codes as follows

0X0000000A
0X8F71235C
0X00000002
0X0000000
0X80510C65
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#5
anzenketh

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pfrad,

We want to run the offline crash diagnostics to get a quick snapshot at what could possibly be the problem with you getting Blue screen error messages.

First we want to download the offline crash diagnostic. You can obtain that here
Now we want to Run the Offline Crash Diagnostic tool
After you save the WindowsXP-KB923800-ENU.exe file, follow these steps:

1. Double-click the WindowsXP-KB923800-ENU.exe file to install the Offline Crash Diagnostic tool.
The installer adds the Offline Crash Diagnostic tool files to the %Windir%\Pchealth\Helpctr\Binaries folder.
2. Click Start, click Run, type ocadiagnostic.exe ,and then click OK to run the Offline Crash Diagnostic tool.
3. Agree to let the tool send information to Microsoft. Then, click Next.
The tool performs the following tasks:

• The tool determines the number of dump files on the computer.
• The tool finds any dump files that are located in the %Windir%\Minidump folder. You can choose to send all the dump files, or you can choose to send individual dump files.
Note The last 10 dump files to be created are collected. Dump files are not collected if they are more than one year old.
• The tool automatically sends the dump files to the Office Crash Diagnostic Microsoft database Web site for analysis.
• The tool downloads the response URLs.
• The tool displays the response IDs. The tool also provides hyperlinks to the Office Crash Diagnostic Web site.

Go ahead and report back the Response IDS with your next post.
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