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Be_not_jealous virus[CLOSED]


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#1
lucasla

lucasla

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Hi, i'm new in here, so i apologize if i sound like a total idiot. On April 16 i (like a total moron) opened an email and got a virus called "Be_not_jealous" which has disabled the Autoprotect feature. I reinstalled NAV, and it still won't work. Moreover, I joined this forum and ran all the required programs. No good. It's still disabled. I've gone in and changed the system stuff (it was in another thread) from "disabled" to "automatic" and it still isn't working. I've even run the Cleaner Professional Scan that was suggested in another post.

What's worse is that whatever it is that this virus is doing, I can't access the Symantec website, and when i click on enable in NAV it gives me this:

Windows cannot find 'C:\ProgramFiles\Norton SystemWorks\Norton Antivirus\navapsvc.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

I run Adaware almost every day, and keep Norton updated. This is very frustrating for me and I don't know what to do. Please help!

Here is my hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 1:17:47 AM, on 4/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\NORTON~2\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netropa\Traymon.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Kodak\KODAK Software

Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\AIM95\aim.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
C:\Program Files\Norton SystemWorks\Speed Disk\SDNTC.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Lindsay

Lucas\Desktop\Anti-baddies\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://google.com/
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B - (no

file)
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {13F6B4B2-B251-4FC4-8208-D6F8559C4C - (no

file)
O2 - BHO: (no name) - {13F6B4B2-B251-4FC4-8208-D6F8559C4C6 - (no

file)
O2 - BHO: (no name) - {13F6B4B2-B251-4FC4-8208-D6F8559C4C6E} - (no

file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {60E78CAC-E9A7-4302-B9EE-8582EDE2 - (no file)
O2 - BHO: (no name) - {60E78CAC-E9A7-4302-B9EE-8582EDE22 - (no file)
O2 - BHO: (no name) - {60E78CAC-E9A7-4302-B9EE-8582EDE22F - (no

file)
O2 - BHO: (no name) - {60E78CAC-E9A7-4302-B9EE-8582EDE22FB - (no

file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A518 - (no file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186 - (no file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186A - (no file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186AC - (no

file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186ACD - (no

file)
O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186ACD7 - (no

file)
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6 - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B0 - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B08 - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084 - (no

file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B0848 - (no

file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B08487 - (no

file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} -

(no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e0 - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02 - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e029 - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e0291 - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913 - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a - (no file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9 - (no

file)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e - (no

file)
O3 - Toolbar: Norton AntiVirus -

{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy

CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor]

C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager]

C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winshost.exe]

C:\WINDOWS\system32\winshost.exe
O4 - HKLM\..\Run: [NAV Agent]

C:\PROGRA~1\NORTON~2\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program

Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Iotn] C:\Documents and Settings\Lindsay

Lucas\Application Data\urod.exe
O4 - HKCU\..\Run: [Pasa] C:\Documents and Settings\Lindsay

Lucas\Application Data\hcto.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [winshost.exe]

C:\WINDOWS\system32\winshost.exe
O4 - Startup: Webshots.lnk = C:\Program

Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program

Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program

Files\Kodak\KODAK Software Updater\7288971\Program\Kodak

Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program

Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: &Google Search - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) -

{120E090D-9136-4b78-8258-F0B44B4BD2AC} -

C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed -

{120E090D-9136-4b78-8258-F0B44B4BD2AC} -

C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .spt: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet

Explorer\Plugins\npchime.dll
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast

VMR Client Proxy) -

http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -

http://software-dl.r...tzip/RdxIE601.c

ab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec

RuFSI Utility Class) -

http://security.syma...t/common/bin/ca

bsa.cab
O16 - DPF: {B817734E-046C-11D3-B674-00104BA25195}

(PSNQuerySystem Class) -

http://pmb001.3m.com...es/psnudate.cab
O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime

Environment 1.4.1) -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://www.popcap.co...aploader_v6.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978}

(IWinAmpActiveX Class) -

http://cdn.digitalci...illama/ampx.cab
O23 - Service: Kodak Camera Connection Software (KodakCCS) -

Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Unknown owner - C:\Program Files\Norton SystemWorks\Norton

AntiVirus\navapsvc.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) -

Symantec Corporation - C:\Program Files\Norton

SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec

Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) -

Unknown owner - C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe (file missing)
O23 - Service: Speed Disk service - Symantec Corporation -

C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe


Please help, I am so frustrated by this!

Thanks!
Lindsay
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#2
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi

If you are still in need of help post a new HJT.log

Kc
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#3
Guest_thatman_*

Guest_thatman_*
  • Guest
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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