Computer will not boot up
Posted 13 November 2007 - 07:14 AM
Posted 13 November 2007 - 09:44 AM
The files which recovery uses to re-install Windows are on a (usually) hidden partition on the hard drive, whose contents are a compressed backup of Windows or a disk image of a Windows installation CD. This partition can only be used for recovery by booting from the recovery floppy disk.
Boot up from the floppy and this should start a small program of recovery options (full or partial recovery).
Choose 'full recovery' and Windows should be re-installed as it was when new.
The above will only work provided that the partition containing the backup of Windows has not been deleted to make more disk space available to the user (as is often the case on older systems where disk capacity is relatively small by todays standards).
Edited by pip22, 13 November 2007 - 09:46 AM.
Posted 17 November 2007 - 12:21 PM
Thanks for the reply. We did a defrag, in safe mode, it hadn't been done for 1400 odd days, rebooted, and its booted up fine, every time, so that problem is solved. New problem, he cant download anything. For example, he tried to download AVG Free, and it just says, "You are not autherised", or words to that effect. Is it a setting we need to change or what? Thanks for your help.
Posted 15 December 2007 - 10:26 PM
It might help if you are able to give us the exact error message you receive when attempting to download the file.
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