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HELP:::CD Drive issue


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#1
suriya_er

suriya_er

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Hi all,

I am new member on Geeks!!! Thus my expectation on reply is quite high.

Well from yesterday, my CD drive is not appearing on MY COMPUTER panel (Windows XP). Plus my internet connect is also not working.

Is it because of any virus???

NOTE: I recently observed my PC affected by Malware, spyware...

Need HELP as soon as possible>>>>>
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#2
markedmanner

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Right click my computer go to hardware and then device manager. Do you have any yellow question marks ???? Do you see the cd drive in the list?
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#3
suriya_er

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THanks for the quick reply.

Well, i tried checking 'Device Mgr' & found ! symbol (in Yellow Circle). I also tried 'Update Driver'. But invain!!!

Now i am thinking to format C drive and re-install (whole dawn things again). I recently installed .NET framework...

HELP me why is it happending??? So that i wont meet such things again!!!
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#4
gerryf

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What was the yellow ! next to?

Your CD-rom? If so, select it and delete it, then reboot windows---windows will reinstall your cd-rom drivers on start up.

Or,is the modem?

Or both?
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