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need help upgrading from vista home premium to ultimate


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#1
jonn22

jonn22

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Hello,

I am trying to upgrade from windows vista home premium to vista ultimate
received confirmation e-mail from place where purchased and upgrade disc in mail

Thanks in advance for your help!

at end of upgrade I get this message;

"windows could not configure one or more system components.
To install windows, restart the computer and then restart the installation"

get this message in the upgrade advisor;


System details:
No issues were detected for these system components
The following table contains system components that meet the minimum hardware requirements needed for Windows Vista. Category Action Required Explanation
CPU No action required Your computer's CPU is Intel® Core™2 Quad CPU Q6600 @ 2.40GHz
System memory (RAM) No action required Your computer has 3.00 GB of RAM.
DVD drive No action required Your computer can read DVDs.
DVD-RW drive No action required You can record DVDs on your computer.
Video card No action required Your current video card will support the Windows Aero™ user experience.


Device details:

Review these device issues for Windows Vista
Check the following table for device issues you should address to ensure they will work properly with Windows Vista. Issue Type Category Model Manufacturer Action Required

USB Wireless 802.11 b/g Adaptor Lite-On Before installing Windows Vista, go to the device manufacturer's website to download the latest driver for this device. After installing Windows Vista, install the saved driver.

Cannot find information on these devices
The following table contains devices for which we have no information. Category Model Manufacturer Action Required

Intel® ICH9 Family SMBus Controller - 2930 Intel There is no compatibility data available for this device. For more information, go to the device manufacturer's website or Windows Marketplace, or contact your retailer.

Intel® 82566DC-2 Gigabit Network Connection Intel There is no compatibility data available for this device. For more information, go to the device manufacturer's website or Windows Marketplace, or contact your retailer.

No issues were detected for these devices
The following table contains devices that will automatically work after installation of Windows Vista. Category Model Manufacturer Action Required

HP Photosmart C6100 series Hewlett-Packard If you disable automatic updating during Windows Vista installation, go to the Windows Update website after installation to get the latest driver for this device.

NVIDIA GeForce 8400 GS NVIDIA If you disable automatic updating during Windows Vista installation, go to the Windows Update website after installation to get the latest driver for this device.

Realtek High Definition Audio Realtek If you disable automatic updating during Windows Vista installation, go to the Windows Update website after installation to get the latest driver for this device.

Hauppauge WinTV HVR-1800 (Model 78xxx, Combo ATSC/QAM) Hauppauge If you disable automatic updating during Windows Vista installation, go to the Windows Update website after installation to get the latest driver for this device.

HP w2207 Wide LCD Monitor HP No action required

Intel® ICH9 4 port Serial ATA Storage Controller 1 - 2920 Intel No action required

Intel® ICH9 2 port Serial ATA Storage Controller 2 - 2926 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2934 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2935 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2936 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2937 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2938 Intel No action required

Intel® ICH9 Family USB Universal Host Controller - 2939 Intel No action required

Intel® ICH9 Family USB2 Enhanced Host Controller - 293A Intel No action required

Intel® ICH9 Family USB2 Enhanced Host Controller - 293C Intel No action required

USB Mass Storage Device Compatible USB storage device No action required

American Power Conversion USB UPS American Power Conversion No action required

Compact Flash Generic- No action required

MS/MS-Pro Generic- No action required

SD/MMC Generic- No action required

SM/xD-Picture Generic- No action required

PCI Soft Data Fax Modem with SmartCP CXT No action required

AGERE OHCI Compliant IEEE 1394 Host Controller AGERE No action required

SBP2 Compliant IEEE 1394 device IEEE 1394 SBP-2 Device Vendor No action required

Program details:
These programs have a Windows Vista logo
The following table contains programs that have received a Windows Vista Logo from Microsoft. Program Vendor Version Logo Type Action Required
Microsoft Office Access 2007 Microsoft Corporation 12.0.4518.0
Microsoft This program has no known compatibility issues.

Task list:
Selected Edition Current System Configuration
Manufacturer:HP-PavilionModel:GN553AA-ABA m9040nCPU:Intel® Core™2 Quad CPU Q6600 @ 2.40GHzMemory:3.00 GBHard Disk Drives:"C" - 224.52 GB Free (289.04 GB Total)
"D" - 1004.21 MB Free (9.05 GB Total)
"E" - 225.57 GB Free (298.09 GB Total)
"K" - 120.89 GB Free (298.01 GB Total)


Things you need to do before installing Windows Vista
Please visit Windows Update to download all the latest critical updates for your system before installing Windows Vista.
Devices
Issue Type Category Model Manufacturer Action Required

USB Wireless 802.11 b/g Adaptor Lite-On Before installing Windows Vista, go to the device manufacturer's website to download the latest driver for this device. After installing Windows Vista, install the saved driver.

Things you need to do after installing Windows Vista
Please visit Windows Update to download all the latest critical updates for your system after installing Windows Vista.
Because of potential incompatibilities with third party firewalls, Windows Firewall will be turned on to protect you after you install Windows Vista. You should only disable Windows firewall if you install and enable a compatible third party firewall. If you were using a third party solution on Windows XP, you should contact your vendor to ensure you have a Windows Vista compatible program.
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#2
pip22

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Sorry - posted to wrong recipient. Contents deleted.

Edited by pip22, 14 November 2007 - 03:23 AM.

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