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Computer settings Changed I Really Need Help!


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#1
paxwax

paxwax

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Computer is very slow. Does not shut down in a timely manner (very slow every step of the way). IE just closes all of windows without warning. Also have malware that is supposed to be removed by anti-spyware but isn't. Log posted after hijack this.

Any help appreciated.

Keith





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:46 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\SpywareDetector\SDSystemTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\freecell.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Bell\Security Manager\pkR.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SystemTraySD] C:\Program Files\SpywareDetector\SDSystemTray.exe -AUTO
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (User '?')
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe" (User '?')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\office\OSA9.EXE
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Copy to &Lightning Note - C:\Program Files\WordPerfect Lightning\Programs\WPLightningCopyToNote.hta
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00120000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (12.1)) - http://www.rugbinder...n/RugDesign.CAB
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecu...vex/TmHcmsX.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126294308265
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126294298265
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecu...asyInstallX.CAB
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.69.../ACNePlayer.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...ivex/RACtrl.cab
O16 - DPF: {FE92D9C3-4A69-4EC7-8651-1DC8531D0075} (TSBnwCam Control) - http://64.251.85.30/user/TSBnwCam.CAB
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware1\SASWINLO.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10022 bytes


Sympatico Security Manager Anti-Spyware
Spyware Report (11/14/2007 6:54:50 PM)
Scan Target Scanned Items Detected Spyware Items
Local Disk (C:) 67789 0
Cookies 1228 48
Registry 20520 1
Memory 12 0
Total 89549 49



Spyware Type Item Action
WebTrends Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Advertising.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Advertising.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][3].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][1].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][3].txt Delete
LinkSynergy.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][1].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][3].txt Delete
RealMedia.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Bluestreak.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
CyberTrader Pro-Market Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
QuestionMarket.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Sympatico.CA Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][2].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][3].txt Delete
FastClick.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][1].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][3].txt Delete
Data.Coremetrics.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Ads.SpecificClick.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][1].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
TribalFusion.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
2o7.net Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
DealTime Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
DealTime Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Com.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][2].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Bizrate Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
IndexTools.com Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Statcounter Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][2].txt Delete
Statcounter Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Casalemedia Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Bonnie\cookies\[email protected][1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Ad.YieldManager.com Cookie Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Ad.YieldManager.com Cookie Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][2].txt Delete
Tacoda cookie Spyware cookie C:\Documents and Settings\Keith\cookies\[email protected][1].txt Delete
Estalive Registry hkey_local_machine \software\microsoft\internet explorer\activex compatibility\{a2b7a0f0-b697-4a71-8d91-43443f57d7bb} Quarantine



File generated by Sympatico Security Manager Anti-Spyware

Edited by paxwax, 15 November 2007 - 01:21 AM.

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