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Slow startup, computer crawls, gets locked up.


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#31
Pluto56

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Reports are sent.
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#32
wannabe1

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You have a lot of errors going on in there...and most of them may relate to the errors shown in the image below.
errors.png
Let's run a full disk check on it and see if the bad blocks can be recovered.

Click Start, then Run, type cmd and press "Enter". A command session window will open. At the prompt, type chkdsk /r and press "Enter"...you will be told the drive is busy and asked if you want to schedule this to run on the next boot...type Y and press "Enter". Type exit and press "Enter". Reboot.

This will run a very comprehensive test on the drive and will attempt to recover the bad blocks. It's a long check...be patient. It may appear to hang or even back up a few times...this is normal, let it finish. When it completes, it should boot into Windows.

Let me know how this goes...
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#33
Pluto56

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Thank you. Will do and will report back. I've got all day and evening.
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#34
Pluto56

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It completed stages 3 of 5. On stage 4, verifying file data, I got these messages.

Windows replaced bad clusters in file 39211 of name \i386\winlogon.exe.
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#35
wannabe1

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Ok...this is good. Now we wait a bit and see if it keeps throwing transfer errors. Let's give it 24 hours, then send me another report.
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#36
Pluto56

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Okay, post #34 wasn't complete. Here's the finished post. Sorry about that. My fingers slipped while typing.

It completed stages 3 of 5. On stage 4, verifying file data, I got these messages.

Windows replaced bad clusters in file 39211 of name \i386\winlogon.exe.
" " " " in file 39438 of name \SYSTEM~1\_RESTO~1\RP116\A0020457.RDB.
" " " " in file 39567 of name \SYSTEM~1\_RESTO~1\RP112\A0019640.RDB.
" " " " in file 39634 of name \SYSTEM~1\_RESTO~1\RP107\A0018525.RDB.

It also said something about the scan being complete, an error has occurred, something to that effect. It went off the screen before I could get it written down.
It did not run stage 5 of 5 however.

Edited by Pluto56, 23 November 2007 - 03:57 PM.

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#37
wannabe1

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Is your machine running pretty good? Most of the last errors you posted were in system restore files. It might not be a bad idea to dump all the system restore files and start fresh with a new one. We only want to do this if the machine seems ok, though.
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#38
Pluto56

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I'm posting this from my desktop puter.
It seems to be having a devil of a time restarting. I'll let ya know how it's running if it restarts.
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#39
wannabe1

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Is there HDD activity? It may be running stage 5.
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#40
Pluto56

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It was showing the windows logo, and the startup progress bar was running............ and just hung there. I rebooted, got the page about starting normally, or choosing last known good configuration. I chose normally, it hung again. Now I'm trying to startup again on last known good configuration.
It has gotten farther than it did, but now it appears to be hung on the Dell logo page, which shows right before the desktop usually appears.
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#41
wannabe1

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If it won't load there, try Safe Mode.

Do you have your XP cd?
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#42
Pluto56

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Now I've got a blue screen.
A problem has been detected and windows has been shut down to prevent damage.
A process of thread crucial to system operation has unexpectedly exited or been terminated.
If this is the first time you've seen this stop error screen, restart your computer. etc., etc. I'm sure you're familiar with the screen.
The technical info at the end is:
***STOP: 0x000000F4 (0x00000003,0x85052DA0, 0x85052F14, 0x805C7A9C)
Beginning dump of physical memory
Physical memory dump complete, etc.
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#43
wannabe1

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That can be HDD or memory. Definitely an Input/Output error. Guess which way I'm leaning?

Do you have your XP installation cd so we can use recovery console?
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#44
Pluto56

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I have the Dell restore discs which they ship with new puters. There are 3, operating system, applications, drivers and utilities.

I attempted to restart again, now I have a black screen with this message:

Windows could not start because the following file is missing or corrupt:
<Windows root> \system32\hal.dll
Please re-install a copy of the above file.

I'm gonna leave it right there until I hear from you.
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#45
wannabe1

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Have you got important data on the drive that needs to be recovered? I think the HDD is dying and if we get too aggressive on this we might start losing data. We can use your Dell operating system disk to get to recovery console, do a repair install, or a parallel install...so we've got a few choices.
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